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Hospitality Essays

Areas Where the Motel Needs To Improve

Customer Support Training: Training is The foundation of outstanding customer service (Weinstein & Johnson, 2020). Ensure employees receive thorough product knowledge training, problem-solving techniques, and manners. It could be a good idea to do staff skill refreshers periodically. Feedback: Gathering and evaluating feedback is essential. Establish a methodical process for collecting visitor feedback via surveys, ... Read More
Pages: 4       Words: 1001

Food and Beverage Department Pay for Performance Proposal at Mystic Lake Casino

The hospitality industry strongly emphasizes providing exceptional guest experiences, with service excellence crucial for success. Pay-for-performance (PFP) has emerged as a powerful tool to motivate and engage employees and drive overall organizational growth (Rosenthal et al., 2005). As the hospitality landscape evolves in response to changing consumer preferences and market dynamics, it becomes increasingly vital ... Read More
Pages: 8       Words: 2010
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Organizational Behaviour Analysis of Heritage Marina Hotel

This paper examines the organizational behaviour of Heritage Marina Hotel, a hospitality organization viewed as mediocre in performance. Heritage Marina Hotel is a San Francisco organization running hotels and hospitality services. A diversified group of hospitality experts who have worked in the field for a long time and have collected extensive knowledge in the north ... Read More
Pages: 3       Words: 713

Courtyard by Marriott Toronto

Introduction This report offers a comprehensive overview of our recent sales meeting with the renowned Travel Manager of FIFA, concentrating on arranging accommodations for the greatly awaited FIFA World Cup 2026. Our main aim during this sales call was to secure more than 5,000 room nights specifically tailored towards attendees such as VIPs, executives, essential ... Read More
Pages: 4       Words: 999

Cloud Computing Fundamentals

Introduction Тhe rеport аims tо аnаlyze three cаse studiеs thаt demоnstrаte thе succеssful аdoрtiоn оf clоud-bаsеd solutiоns by diffеrеnt orgаnizаtiоns. Clоud cоmputing hаs beсome incrеаsingly рrevаlent in rеcеnt yeаrs, revolutiоnizing thе wаy businеsses oрerаte аnd dеlivеr sеrvicеs. In tоdаy’s rарidly evolving businеss lаndsсаpe, thе аdoрtiоn оf innovаtivе technоlоgies is essentiаl fоr orgаnizаtiоns tо stаy comрetitive ... Read More
Pages: 20       Words: 5490

Unveiling Sustainable Success: Skwachàys Lodge’s Environmental Efforts in British Columbia.

The business environment of British Columbia is diversified and vibrant, spanning a wide range of businesses and sectors. In this post, we want to highlight the outstanding companies based in this province, emphasizing those owned by indigenous people, people of color, persons with disabilities, and LGTBQ2+ people. By promoting these companies, we honor their inventiveness, ... Read More
Pages: 5       Words: 1196

Impacts of Innovation on the Hospitality Industry

The increasing competition in the hospitality sector triggers the need for adopting new methods of boosting and maintaining high performances in the industry. The central integration in this field is creating and utilizing various creativity and advanced elements that can act as a boosting force for establishing the hospitality industry (Shukla, 2017). Due to significant ... Read More
Pages: 6       Words: 1521

Poor Customer Service in the Hospitality Practice

Introduction Imagine going out with friends and coming across a fancy restaurant, deciding to order something to eat, and enjoying each other’s company. The host greets and escorts you to a table where you will be served your food. However, when you try to order food, you notice that the waiter needs to be more ... Read More
Pages: 6       Words: 1567

The Role of Service Quality in Customer Satisfaction in the Hotel Industry

Introduction Problem Statement Service quality can be defined as the discrepancy between a customer’s perception and expectation of service (Namin, 2017). In order to gain a competitive advantage, businesses continually seek innovative ways to provide high-quality services and differentiate themselves. With increasing global competition in the hotel industry, businesses aim to expand their markets and ... Read More
Pages: 5       Words: 1344

Revenue Managers in Overbooking Control and Hospitality Ethics

Technology systems utilized in the hospitality sector include the GDS (Global Distribution System), PMS (Property Management System), and CRS (Central Reservation System). However, they have various functions. GDS is a network that links hotels and other travel service providers with different travel agents, internet travel agencies (OTAs), and other distribution channels. This makes the central ... Read More
Pages: 3       Words: 610

Hamad Medical Corporation

Hamad Medical Corporation is Qatar’s key provider of tertiary and secondary healthcare. The corporation manages various healthcare facilities, offers emergency services, and provides home healthcare amenities (Hamad Medical Corporation,2016). Besides, it is one of the best healthcare facilities in the Middle East, well known for offering the best healthcare services. Hamad Medical Corporation has been ... Read More
Pages: 3       Words: 593

Framework for Developing an Organisational Reward System

Introduction Because it offers travelers from all over the world housing, food, and recreational opportunities, the hospitality industry is essential to global trade. In dozens of nations, the InterContinental Hotel Group (IHG) owns and operates a distinguished network of hotels and resorts (Banyeva et al., 2023, p. 74). IHG is renowned for its commitment to ... Read More
Pages: 13       Words: 3504

Self-Evaluation Report Final

The only reason I registered in this course was to have a better grasp of the various project management strategies and concepts. In addition, I sought to learn new strategies and abilities for efficiently managing projects. My learning goals were to improve my customer service abilities, learn how to successfully handle cash and transactions, and ... Read More
Pages: 7       Words: 1847

Expanding Jumeirah Beach Hotel Into a New Country

Miami’s Jumeirah Beach Hotel’s Marketing Plan The Jumeirah Beach Hotel is a 5-star establishment in Dubai, United Arab Emirates, famed for its beachside setting and high standard of service. The company may reach a new demographic and generate more income by establishing a presence in Miami, Florida[1]. The Jumeirah Beach Hotel, however, needs to create ... Read More
Pages: 4       Words: 1037

Rui Nyonya House

Introduction: Rui Nyonya House is a Nyonya restaurant located at Jonker Street Penang that focuses on providing a full range of Nyonya culture, including Halal Nyonya cuisine, Nyonya, and Baba clothing rental for a unique cultural experience. Customers can make a reservation through our apps to choose their dress size before visiting the restaurant. Hence, ... Read More
Pages: 15       Words: 4119
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