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Impact of Flexible Working Arrangements on Employee Job Satisfaction and Work-Life Balance

Alternative scheduling arrangements that stray from typical workday and weekly norms are known as flexible working arrangements. Employees may choose a different work schedule to suit personal or family responsibilities. Employers may choose to employ a variety of schedules to meet the needs of their clients (Govender et al., 2018). According to Inegbedion et al. (2020), employee job satisfaction refers to an individual’s attitude toward their employment in terms of the fulfillment of their personal and professional expectations by the business. According to Lee et al. (2022), establishing flexible working arrangements may boost employee motivation and morale by encouraging job satisfaction and improving the integration of work and home life. According to Shifrin and Michel (2021), establishing flexible working arrangements benefits workers’ physical and emotional well-being. Notably, such arrangements limit the negative effects of weariness and stress, which may impair workers’ ability to concentrate and perform well. Salama et al. (2022) acknowledge that flexible work hours are contributing factors to increased job satisfaction, resulting in a significant rise in employee retention rates and a decrease in turnover rates.

Workplace Flexibility and Job Satisfaction

Work-Life Balance and Flexible Working Arrangements

According to Yu et al. (2019), work flexibility includes not only the ability to work at different times and locations, but also job sharing, professional sabbaticals (maternal or paternal breaks), and part-time and term-time arrangements. Qadri (2023) recognizes flexible work arrangements and defines three broad categories of FWA: flexi-time (which refers to scheduling flexibility), teleworking and homeworking (which refer to location flexibility), and part-time work (which refers to work length flexibility). Each configuration, however, may work separately and is often combined to improve efficacy. Work flexibility allows for more ease in scheduling without necessarily reducing overall time spent on work-related tasks (Anand & Mitra, 2021). Work flexibility refers to an employee’s ability to manage both the length of their working hours and their actual work location, which may include the ability to work remotely.

According to Giovanis (2018), flexible working arrangements provide workers a feeling of agency and command over their professional commitments and personal lives, which leads to enhanced work-life balance, job satisfaction, and, ultimately, higher productivity levels. Work flexibility, according to Ray and Pana-Cryan (2021), supports employees’ accommodation by enabling them to flexibly shift their resources between work and non-work domains based on individual preferences. Individuals with flexible work schedules, for example, may be able to ease some of the time limitations and tensions caused by their non-work activities. Employees want more flexibility in their work arrangements to satisfy personal and family duties such as caring for children and aging relatives, attending school, and seeking medical treatment. According to Aziz-Ur-Rehman and Siddiqui (2019), flexible work arrangements in terms of location and schedule give workers with workplace autonomy, create higher engagement, and improve job satisfaction, all of which contribute to their overall health and well-being.

Advantages for Employers

Work-life policies and flexible work packages have been used by organizations in order to attract, recruit, and retain highly competent workers. Employers that use this strategic approach are driven to establish a good labor market position in order to gain a competitive advantage.

The ability to autonomously set one’s work schedule instills a sense of employer care for the employee’s well-being and off-duty activities. This phenomena results in increased happiness with one’s employment and the employer, resulting in greater attention to one’s obligations. According to recent study, flexible working arrangements have a favorable influence on organizational outcomes such as employee loyalty, engagement, organizational commitment, and job satisfaction. Furthermore, flexible work arrangements aid in the recruitment and retention of outstanding people within a firm. Furthermore, from the standpoint of companies, benefits like as increased productivity and reduced employee turnover and absenteeism are regarded as advantages of establishing flexible work arrangements (Smith et al., 2019). Employers believe flexible working techniques to be desirable, hence this strategy is being used in the workplace.

The Impact of Flexible Working Schedules on Employee Satisfaction and Performance

Employee happiness is related to a company’s success. To improve corporate effectiveness, competitiveness, profitability, and sustainability, recognition is given to the concept that attention must also be devoted to catering to the needs of workers by providing them with attractive work conditions. The basic importance of employee happiness and its subsequent influence on productivity has a vital consequence on a company’s success or failure. The enhancement of the extensive level of employee happiness also increases the level of staff retention (Smith et al., 2019). Workers in ideal circumstances are pleased with their working conditions and surroundings.

Fulfilling employee needs inside a business may have a positive impact on employee performance. This goal is attainable via the deployment of flexible work arrangements. Employees benefit from flexible work arrangements because they may strike a balance between their professional and personal obligations. The primary motivation for this technique was to assist persons who were having difficulty efficiently balancing work and family commitments, such as child care. Furthermore, adopting flexible working practices is linked to decreased turnover rates and absenteeism, both of which lead to increased organizational efficiency and profitability (Andrade et al., 2019). Employees’ loyalty to their individual companies increases when they are given workplace flexibility. This is usually known as a “positive social exchange relationship” (Lee, 2021). Thus, employing measures that promote the balance of individuals’ professional and personal life has a favorable influence on an organization’s productivity. Such approaches may significantly minimize the occurrence of time management issues (Andrade et al., 2019). Implementing a flexible work arrangement has the potential to provide positive results in terms of job satisfaction and performance, benefiting both the business and the employee.

The idea of autonomy in corporate decision-making, combined with a work environment that promotes productivity, has been found to significantly affect satisfaction levels. As a result, an increase in job satisfaction corresponds with an increase in work performance. Notably, individuals who sense job stability, get lucrative incentives at work, and are satisfied with their pay schemes have the best levels of work performance (Ahmetoglu et al., 2019). Employee performance may be ascribed to the significant effect of job happiness, as pleased individuals are more likely to demonstrate greater work performance, so adding to an organization’s overall success.

Work-Life Integration and Job Satisfaction

Based on their research covering roughly 37 nations, Andrade et al. (2019) claim that the convergence of work and family duties has a negative impact on employee job satisfaction. According to their study results, businesses are advised to provide work-life balance facilities to their staff in order to allow workers to do their jobs successfully and contribute to organizational success. There is a link between employee work satisfaction and their passion and loyalty to their employer.

Individual workers and organizational productivity have benefited from the deployment of work-life balance policies. It has been found that giving staff with flexible work arrangements such as work shifts, job sharing, flextime, and telecommuting has enhanced productivity in the translation department. Employee retention and the delivery of great services have both benefited from the provision of emergency time off for workers to respond to their care duties. Work-life balance refers to employee satisfaction obtained by an equal division of one’s professional and personal activities (Andrade et al., 2019). Furthermore, acknowledging and highlighting an employee’s contributions correlates favorably with work satisfaction. Employees find increased job satisfaction and family happiness when they use work-life balance efforts provided by their companies.

Conclusion

Employees with flexible working arrangements may negotiate a less restrictive schedule, resulting in a better balance between work and personal life and a greater total contribution to their business. This capacity to exert control over their time allows for more freedom in carrying out job commitments while also attending to personal obligations. It has been shown that implementing flexible working arrangements has a favorable influence on staff productivity. Flexibility has resulted in people working longer hours and achieving more things by enabling them to modify their work schedules and locations to fit their circumstances. Managers should recognize that workers value flexible work arrangements and see them as an essential component of job happiness. According to the findings of the research, adopting flexible arrangements in the workplace may improve workers’ emotional well-being and deepen their identification with the firm, resulting in more loyalty and devotion. As a result, this technique supports the retention of existing employees, resulting in lower recruiting expenses. This strategy is successful in increasing productivity, encouraging job satisfaction, maximizing work efficiency, raising performance, improving quality of life, decreasing absenteeism, and lowering the organization’s overtime expenditures.

References

Ahmetoglu, G., Scarlett, L., Codreanu, S. C., & Chamorro-Premuzic, T. (2019, September 16). The impact of organizational structure and work autonomy in fostering entrepreneurial tendencies and job performance. Evidence-Based HRM: A Global Forum for Empirical Scholarship8(1), 128–143. https://doi.org/10.1108/ebhrm-11-2018-0070

Anand, S., & Mitra, A. (2021, March 30). No family left behind: Flexibility i-deals for employees with stigmatized family identities. Human Relations75(5), 956–988. https://doi.org/10.1177/0018726721999708

Andrade, M. S., Westover, J. H., & Kupka, B. A. (2019, April 3). The Role of Work-Life Balance and Worker Scheduling Flexibility in Predicting Global Comparative Job Satisfaction. International Journal of Human Resource Studies9(2), 80. https://doi.org/10.5296/ijhrs.v9i2.14375

Aziz-Ur-Rehman, M., & Siddiqui, D. A. (2019). Relationship between Flexible Working Arrangements and Job Satisfaction Mediated by Work-Life Balance: Evidence from Public Sector Universities Employees of Pakistan. SSRN Electronic Journal. https://doi.org/10.2139/ssrn.3510918

Giovanis, E. (2018, April 3). The relationship between flexible employment arrangements and workplace performance in Great Britain. International Journal of Manpower39(1), 51–70. https://doi.org/10.1108/ijm-04-2016-0083

Govender, G., O., M. S., & K., K. A. (2018, July 19). Flexible Work Arrangements, Job Satisfaction, and Performance. Journal of Economics and Behavioral Studies10(3(J)), pp. 268–277. https://doi.org/10.22610/jebs.v10i3.2333

Inegbedion, H., Inegbedion, E., Peter, A., & Harry, L. (2020, January). Perception of workload balance and employee job satisfaction in work organizations. Heliyon6(1), e03160. https://doi.org/10.1016/j.heliyon.2020.e03160

Lee, B., Lee, C., Choi, I., & Kim, J. (2022, October 2). Analyzing Determinants of Job Satisfaction Based on Two-Factor Theory. Sustainability14(19), 12557. https://doi.org/10.3390/su141912557

Lee, Y. (2021, January 20). Linking internal CSR with the positive communicative behaviors of employees: the role of social exchange relationships and employee engagement. Social Responsibility Journal. https://doi.org/10.1108/srj-04-2020-0121

Qadri, A. F. (2023, April 19). Individual and Cross-Partner Transitions to Flexitime and Teleworking and Cognitive Subjective Well-Being. Contemporary Perspectives in Family Research, pp. 161–200. https://doi.org/10.1108/s1530-353520230000021006

Ray, T. K., & Pana-Cryan, R. (2021, March 21). Work Flexibility and Work-Related Well-Being. International Journal of Environmental Research and Public Health18(6), 3254. https://doi.org/10.3390/ijerph18063254

Salama, W., Abdou, A. H., Mohamed, S. A. K., & Shehata, H. S. (2022, August 7). Impact of Work Stress and Job Burnout on Turnover Intentions among Hotel Employees. International Journal of Environmental Research and Public Health19(15), 9724. https://doi.org/10.3390/ijerph19159724

Shifrin, N. V., & Michel, J. S. (2021, June 10). Flexible work arrangements and employee health: A meta-analytic review. Work & Stress36(1), 60–85. https://doi.org/10.1080/02678373.2021.1936287

Smith, E. F., Gilmer, D. O., & Stockdale, M. S. (2019, September). The importance of culture and support for workplace flexibility: An ecological framework for understanding flexibility support structures. Business Horizons62(5), 557–566. https://doi.org/10.1016/j.bushor.2019.04.002

Yu, R., Burke, M., & Raad, N. (2019, December). Exploring the impact of future flexible working model evolution on urban environment, economy, and planning. Journal of Urban Management, 8(3), 447–457. https://doi.org/10.1016/j.jum.2019.05.002

 

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