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User Compliance Essays

Navigating AI Regulations: The Impact of Language Choices on Psychological Reactance and User Compliance

Study One AI is becoming more pervasive in our daily lives. Thus, examining the language used to create and communicate legislation is essential. False language can accidentally cause psychological reactance. The psychologyThis study discusses the psychology of language control and its effects on policymakers moulding AI. This literature review aims to show how language choices ... Read More
Pages: 13       Words: 3367

From Help Desks to Chatbots: Enhancing Customer Service in the E-Commerce Industry Through AI Advancements

Introduction Rapid artificial intelligence (AI) improvements have transformed various industries, and the e-commerce sector is no irregularity. This literature review investigates customer service transformation in the e-commerce industry, explicitly directing the transition from usual help desks to AI-based chatbots. Adopting AI chatbots in e-commerce has raised main questions about their impact on customer ideas, user ... Read More
Pages: 8       Words: 1959
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