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E-Commerce Industry Essays

From Help Desks to Chatbots: Enhancing Customer Service in the E-Commerce Industry Through AI Advancements

Introduction Rapid artificial intelligence (AI) improvements have transformed various industries, and the e-commerce sector is no irregularity. This literature review investigates customer service transformation in the e-commerce industry, explicitly directing the transition from usual help desks to AI-based chatbots. Adopting AI chatbots in e-commerce has raised main questions about their impact on customer ideas, user ... Read More
Pages: 8       Words: 1959

Building E-Commerce Store

Situational Analysis (Swot and two) Fashionable for men’s wear is the website that draws my interest. This site can provide different fashions of the means to wear that include all types of clothes and other techniques that include shoes and socks. When majoring 0in the swot analysis, remember that we will focus on strengths, weaknesses, ... Read More
Pages: 10       Words: 2580
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Cultural Obstacles for Foreign Firms That Want To Do Online Business in China

Many businesses entering the global market, especially in the online platform, undermine the challenge caused by cultural differences. Although global consumer trends have become more uniform, values and decision-making systems still present significant challenges for foreign firms who want to do online business in a different country. According to the case study, unlike the rest ... Read More
Pages: 6       Words: 1590

Sustainable Leadership and Business Ethics in the Post-COVID Era

The business environment has undergone significant changes recently, with an increased focus on sustainability and ethical practices. Business objectives and sustainable leadership have become key concepts in this new environment, and the ethical implications and impacts of these concepts for stakeholders are of particular concern. This essay aims to critically evaluate the ethical implications and ... Read More
Pages: 14       Words: 3670

E-Commerce Industry Overview

The E-Commerce market was estimated to be over nine trillion United States dollars, and it is expected to grow by slightly over fourteen percent from 2020 to 2027. Internet penetration has grown continuously over the years because of smartphones, which is expected to increase the exposure of online shopping for consumers. (Grandview Research) Smartphones are ... Read More
Pages: 6       Words: 1579
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