The Transformative Impact of Technology on Retail
Introduction. Retailing is the set of business activities that adds value to products and services sold to consumers” (Levy et al., 2019, p. 6). ) The retail and service sectors have undergone significant transformations due to technology’s impact in recent years (Loonam & O’Regan, 2022, pp. 170-171). Purchasers presently have more choices and better standards ... Read More
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