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Service Quality Essays

Using Technology in Social Work Improves Efficiency, Accessibility and Service Quality

Technology has revolutionized social service delivery in unprecedented ways. Through technological tools such as videoconferencing, social workers attend to their clients through online platforms. Clients do not have to travel physically to healthcare settings to seek services, and this trend can potentially reduce stigma and cost for clients. Technology makes it easier for social workers ... Read More
Pages: 6       Words: 1402

Impacts of Innovation on the Hospitality Industry

The increasing competition in the hospitality sector triggers the need for adopting new methods of boosting and maintaining high performances in the industry. The central integration in this field is creating and utilizing various creativity and advanced elements that can act as a boosting force for establishing the hospitality industry (Shukla, 2017). Due to significant ... Read More
Pages: 6       Words: 1521
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The Role of Service Quality in Customer Satisfaction in the Hotel Industry

Introduction Problem Statement Service quality can be defined as the discrepancy between a customer’s perception and expectation of service (Namin, 2017). In order to gain a competitive advantage, businesses continually seek innovative ways to provide high-quality services and differentiate themselves. With increasing global competition in the hotel industry, businesses aim to expand their markets and ... Read More
Pages: 5       Words: 1344

Gap Model of Service Quality

The GAP Model depicts the entire process of service delivery and identifies the inefficient portions to guarantee that the model will function smoothly and effectively. To put this strategy into action, the first thing that needs to be done is to measure the voids so that they can be managed and filled (Guerguis, 2018). The ... Read More
Pages: 6       Words: 1609
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