Introduction
NTUC Health Senior Day Care is located in Singapore, Paris Ris Street (NTUC Health day care central, 2022). In Singapore’s health and eldercare sectors, it has a history spanning more than 50 years. It provides elderly daycare and a range of services, including educational programs, health management, counseling, fitness programs, and assistance for the elderly with walking, eating, and taking medications (NTUC Health, 2022). The elderly are typically supervised during the day in a setting of professional care. The support provided enables seniors to be looked after when their loved ones are out at work or need a break (Homage, 2022). The main supplier of nursing homes, home personal care, and elderly day care in Singapore is NTUC Health Senior Day Care. Its core competitors are Orange Valley Nursing Home, St. Luke’s ElderCare and AWWA Singapore.
Discussion of who will benefit from the chosen facility with rationale
The NTUC Health day care center helps a variety of persons, including seniors with dementia and other elderly who require support with their well-being, mobility, or quality of life. The facility offers residents a variety of settings and services required for the quick and secure transfer of patients between levels of care and care settings (Homage, 2022). Anyone in Singapore who is at least 60 years old is eligible to use the NTUC Health daycare center in Pasir Ris (Ho, 2020). The foundation includes complex physiotherapy regimens and high-quality transitional care, both of which are essential for senior individuals, especially those who have a number of chronic diseases. Rehab, pain management, and musculoskeletal physiotherapy are a few of the intricate physiotherapy treatments provided by NTUC Health Senior Day Care (Homage, 2022). The institution also places a high priority on giving elders more alternatives for healthy aging, including learning and exercise activities to boost their physical and mental capabilities and encourage meaningful social involvement.
The transitional care hypothesis states that establishments like senior day care facilities should offer a variety of care options to help seniors age well in order to prevent rehospitalization of chronically ill seniors and any health consequences (Martinho et al., 2020). Restorative, skilled, and rehabilitative care are a few of the care alternatives. The senior adults are offered expert care and high-quality services by NTUC Health Day Care Central in Pasir Ris. In its physiotherapy and rehabilitation institutes, it has trained speech, occupational, and physiotherapists (Homage, 2022). For instance, its physiotherapists provide transitional care for the elderly. They assist the elderly who have lost their ability to move due to accident or disease by concentrating on strengthening their muscles, balance, flexibility of their joints, and coordination (NTUC Health, 2022). For instance, their elderly day care program provides the elderly with enjoyable and stimulating activities (NTUC Health, 2022). Among them include arts and craft, gardening, reading and writing, cooking and baking, music and dancing.
Discussion of the strengths and weaknesses of the facility
Strengths
Elderly patients with complex medical demands are given low-intensity, short-term restorative treatment at the elderly day care center of NTUC Health. When elderly people are in danger or have a delay in discharge, this is frequently done (NTUC Health day care central, 2022). Low-intensity care and short-term restorative care support the elderly in regaining their independence. Through the implementation of measures that stop the senior population’s functional decline, they are intended to slow or reverse the difficulties seniors experience with basic tasks (Homage, 2022). The extensive array of senior citizen services that are provided includes health condition education. This contains warning signs and instructions on how the patient can manage their chronic illness on their own. Additionally, it provides courses on care transitions that teach staff members at the facility how to compile a patient’s medical record, do reconciliation of medical records and patient-centered practices (NTUC Health day care central, 2022). Counseling, education, exercise, and medical care programs are just a few of the services the NTUC Health senior day care provides.
The senior day care on Paris Ris Street is also close to a number of community facilities, including parks, playgrounds, and libraries, houses of worship, retail centers, and quality restaurants. Pasir Ris Town Park, Brontosaur Park, Meutical Park, and Sea Shell Park are a few of the parks in Paris Ris Street (NTUC Health day care central, 2022). The elderly in Singapore have easy access to and convenience with NTUC Health senior day care. Its amenities are close to a train station, major motorways, and bus lines in Singapore (Homage, 2022). Elderly patients’ recuperation depends on having access to social amenities (Ho, 2020). For instance, playgrounds enable seniors to maintain social engagement. The elderly are kept mentally active and sharp via social activities. They are beneficial for preserving one’s emotional and social well-being. They participate in social activities and receive important medical treatment while receiving senior care. Seniors’ social requirements are met via social facilities (Ho, 2020). They experience a sense of belonging to the communities that support their independence and well-being. The elderly have certain social requirements, such as a desire for reciprocity, closeness, and meaningful interactions (Ten Bruggencate et al., 2018). The NTUC Health senior day care provides for the social requirements of the elderly while also ensuring that their safety and physiological needs are met. This is important for lowering mental issues like anxiety or depression that may impede their ability to transition to care.
Weaknesses
On the other hand, the Pasir Ris location of NTUC Health’s day care center has trouble keeping its care and support workers. The talent shortage affects every front- and back-office position (Ho, 2020). This frequently coexists with highly competitive workplace environments and elevated staff expectations (Wong et al., 2016). Additionally, the quality of healthcare at the NTUC Health day care center in Pasir Ris is impacted by growing competition, demand, and staffing issues. The market share of any company is reduced by increased competition, which also causes its current client base to decline (Vasa and Thatta, 2018). The profit margins for each service or sale made in the establishment can be reduced by a competitive market.
Recommendations
The human resource department of NTUC Health Day Care Central in Pasir Ris has to implement policies that support a favorable patient-to-healthcare professional ratio. This will make it possible to address each patient’s demands, giving it a competitive advantage. It needs to protect its employer brand in order to compete against the heightened competition (Wong et al., 2016). A company’s reputation among its key stakeholders, including job searchers and workers, is reflected in its employer brand. Therefore, it is crucial for organizations like NTUC Health daycare central to have a comprehensive strategy for controlling and upholding its reputation, cutting marketing expenses, and fostering a strong corporate culture.
Additionally, it should offer its employees a variety of perks as well as fair pay and flexible scheduling. Staff-friendly schedules encourage employees to complete their work quickly, meet deadlines, and maintain a healthy work-life balance (Vasa and Thatta, 2018). NTUC Health day care central in Pasir Ris should consider measures to make its back office staff’s jobs simpler (Yuen, 2019). Integration and automation could make the finance billing team’s lives easier while also increasing satisfaction and life quality.
Conclusion
The history of the NTUC Health daycare center in Pasir Ris dates back to than fifty years. It provides senior daycare and is situated on Paris Ris Street in Singapore. It provides a range of services, including counseling, fitness programs, educational programs, health management, health surveillance, and assistance with walking, eating, and using the restroom for the elderly. In Pasir Ris, the NTUC Health day care center places a strong emphasis on expanding its reach to better serve the local population. To offer top-notch, high-quality services, it collaborates with other Singaporean community and business centers. Its services are focused on providing seniors with more options for healthy aging. For instance, the senior residents are given superior care and services by NTUC Health Day Care Central in Pasir Ris. For instance, its physiotherapists provide transitional care for the elderly. They help the elderly who have lost their ability to move due to accident or disease by concentrating on enhancing muscle strength, balance, joint flexibility, and coordination.
References
Ho, E. L. (2020). Creating an Age-Friendly Singapore: Enabling Ageing in Place. https://ap5.fas.nus.edu.sg/fass/geoehle/enabling%20ageing_v02.pdf
Homage (2022). Elderly Day Care Centers in SG. https://www.homage.sg/resources/elderly-day-care-centre-singapore/
Martinho, D., Carneiro, J., Corchado, J. M., & Marreiros, G. (2020). A systematic review of gamification techniques applied to elderly care. Artificial Intelligence Review, 53(7), 4863-4901. https://link.springer.com/article/10.1007/s10462-020-09809-6
NTUC Health day care central (2022). Ageless Senior. https://ntuchealth.sg/elderly-care/locations/senior-day-care-pasir-ris
NTUC Health (2022). Senior Day Care. https://ntuchealth.sg/elderly-care/services/day-care?utm_campaign=gmbwebsite&utm_source=gmb&utm_medium=organic&utm_content=sccpr_13082020
Ten Bruggencate, T. I. N. A., Luijkx, K. G., & Sturm, J. (2018). Social needs of older people: A systematic literature review. Ageing & Society, 38(9), 1745-1770. https://www.cambridge.org/core/journals/ageing-and-society/article/abs/social-needs-of-older-people-a-systematic-literature-review/F9ED0751A6B7FE631CCD4E90972BC3AF
Vasa, S. R., & Thatta, S. (2018). Green work life balance & green HRM: A new replica for organisational triumph. Available at SSRN 3163083. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3163083
Wong, L. M., Tan, N., Toh, K. C., & Cheah, J. (2016). Ages and stages: five decades of community and residential services in Singapore. In Singapore’s Health Care System: What 50 Years Have Achieved (pp. 305-336). https://www.worldscientific.com/doi/abs/10.1142/9789814696067_0026
Wong, E. Y. S., Lee, A. H., James, A. P., & Jancey, J. (2019). Recreational centres’ facilities and activities to support healthy ageing in Singapore. International Journal of Environmental Research and Public Health, 16(18), 3343. https://www.mdpi.com/1660-4601/16/18/3343
Yuen, B. (Ed.). (2019). Ageing and the built environment in Singapore. Springer International Publishing. https://link.springer.com/content/pdf/10.1007/978-3-319-92444-1.pdf
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