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Key Points and Success Factors in Digital Transformation

With the increase in the use of technology in the world that we live in, there is the increase in digital transformation. Digital transformation is also common among businesses and has an impact on customer experience as well as the survivability of the organizations. The companies and the rest of the world require digital transformation through new supply networks, more automation, and self-regulating products. There are, therefore, many opportunities for digital transformation in the world that we are living in. This article discusses the success factors in digital transformation in the organization.

Digital transformation in organizations plays a vital role in the success of businesses and in the improvement of efficiency in organizations (Sahu et al.,2018). One of the critical success factors in the organization is establishing a digital strategy that is in line with the organization’s business strategy. Integrating the business strategy with the digital transformation process plays a significant aim in the success of the organization. To achieve these, it is essential to articulate how the organization will use technology in the digital transformation to achieve the strategic objectives of the organization. It is also essential to understand the changes that will be expected and how the change can be managed with the digital transformation in the organizations (Sahu et al.,2018).

Leadership is another success factor in regard to digital transformation. According to Engesmo & Panteli, 2020, the leadership in the organization determines the digital transformation functions in the organization. The leaders are important in digital transformation, and they create new goals and objectives in the organization and effectively tackle the challenges experienced in the organization. For the digital transformation in the organization to be successful, the leaders in the organization must be in a position to provide direction, shape the change in the organization, and create capacity in the people and the organization for the digital transformation. The organization’s leaders are required to be assertive and make brave choices for their ideas to succeed. After the successful installation of the digital transformation in the organization, there is a need for its active management.

Another success factor regarding digital transformation is autonomy. According to Vogelsang et al.,2018, autonomy is one of the organizational success factors that is important in the success of digital transformation in the organization. Team autonomy is also essential in digital transformation and helps in knowledge complexity and decision-making in organizations. Team autonomy ensures that there is virtual collaboration and diversity in the organization (Ravn et al.,2022). With team autonomy, there is an increase in shared trust, visual understanding, user perspective, and learning in organizations.

Environmental success factors are another factor that is important in the success of organizations. The environmental success factors are essential because they ensure that are collaborations and there is higher connectivity in the organizations. Some environmental success factors include transparency, which is important in enhancing the digital transformation.

Technical success factors are also crucial in the digital transformation, and some factors include reliability, adaptability, and availability. Digital transformation has to be tailored to fit the needs of the organizations, and the technical success factors play a role in the success of the organizations. For digital technology to work, there is a need to have an open culture alongside agile working conditions (Vogelsang et al.,2018). The employees in the organization should be involved in coming up with new ideas in the organizations. The employees should ensure that they come up with interdisciplinary kind of ideas in the organization in regards to the digital transformation that will ensure that the organization meets the long term goals (Vogelsang et al.,2018).After the digital transformation in the organization, the key performance indicators will inform the users and the employees of the usage of the digital transformation and the role that the digital transformation will have on the employees productivity as well as efficiency and effectiveness in the organization.

There is the need for the adoption of the Insustry 4.o technologies because they result in an improvement in the efficiency,productivity,agility as well as increased profitability in the organization.Industry 4.0 will result in an increase in productivity as it will ensure that more is performed using a small amount of time in the organization. According to Tarasov (2018), the technologies in Industry 4.0 will play a role in the improvement of the business models as well as the digitalization of the products and services and these will result in an increase in productivity in the companies.Industry 4.0 will ensure that organizations can gather and analyze data, which will be used in the manufacturing productivity.

Therefore in conclusion, the digital transformation inincorporatingtion of the computer based technologies on the organizational products, processes and the strategies. For the digital transformation to be useful and effethe digital transformation must betion is in line with the strategy of the organization. From the paper, there are some success factors that are observed in the use of digital transformation in the organization. They include the leadership skills that are important in the digital transformation in regards to decision-making making and the management of the digital transformation process. Another major success facincorporatingtion of the digital strategy into the digital transformation strategy in the organization. These ensures that the digital transformation strategy is playing its role in regards to serving the customers in the organization in a better way, improving the productivity of the employees as well as the achievement the positive business outcomes. It is important that there are key performance indicators that will bring the strategic as was the operational improvement in the organization.


Engesmo, J., & Panteli, N. (2020). Digital transformation and its impact on IT structure and leadership.

Kristin Vogelsang, Kirsten Liere-Netheler, Sven Packmohr & Uwe Hoppe (2018) Success factors for fostering a digital transformation in manufacturing companies, Journal of Enterprise Transformation, 8:1-2, 121-142, DOI: 10.1080/19488289.2019.1578839

Ravn, J.E., Moe, N.B., Stray, V. et al. Team autonomy and digital transformation. AI & Soc 37, 701–710 (2022).

Sahu, Neeraj; Deng, Hepu; and Mollah, Alemyehu, “Investigating The Critical Success Factors Of Digital Transformation For Improving Customer Experience” (2018). CONF-IRM 2018 Proceedings. 18.

Tarasov, I. V. (2018). Industry 4.0: Technologies and their impact on productivity of industrial companies. Strategic decisions and risk management, (2), 62-69.


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