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Customer Trust Essays

Reflecting on the Journey: Unravelling the Dynamics of Cybersecurity in Digital Banking

Undertaking research to improve Barclays’ cybersecurity for digital banking has been an enlightening experience. This paper summarizes the complex and evolving process, the valuable insights uncovered, the difficult challenges overcome, and the profound personal growth throughout the research project. The path involved careful planning, data collection, and analysis to understand the multifaceted nature of cybersecurity ... Read More
Pages: 5       Words: 1161

Wells Fargo Case Study

Ethical situation and what led to the problem The ethical situation revolved around Wells Fargo employees engaging in fraudulent activities to meet aggressive sales targets and quotas. Employees were implicated in the unauthorized initiation of checking, savings, and credit card accounts on behalf of customers, a practice that occurred without the customers’ informed consent or ... Read More
Pages: 3       Words: 662
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