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CSTP Essays

Customer Service Training Proposal (CSTP)

Executive Summary The customer service training proposal (CSTP) is designed for use by customer service representatives who are looking to develop the skills necessary to communicate with customers in a way that inspires customer loyalty and repeat business. The CSTP will be divided into three parts: a section on identifying and communicating with diverse customers, ... Read More
Pages: 5       Words: 1104
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