Introduction
This article provides an in-depth analysis of healthcare administrators’ most pressing problems. It provides a list of healthcare corporations’ duties, roles, and obligations. It examines the disparities in the scope of practice between healthcare administrators and healthcare practitioners. Then it describes the steps that administrators might take to identify solutions when conflicts arise between medical and other members. Finally, it provides recommendations to new administrators that will enable them recognize business risk while also considering the ethical perspectives of the varied healthcare professionals working in the medical setting.
Duties and responsibilities of healthcare corporations.
Healthcare providers could be governmental non-profit organizations, of different types with special rights outlined by state statutes. When corporation is established, its authority is stated, resulting in specific duties and responsibility for the controlling entities and members of the organization. State rules are in place to guarantee that organizations are focused on the community’s interests rather than their own or a particular group’s self-interest (Pozgar, 2016). Contrary to profit businesses, owned and operated by different stakeholders and venture capitalists; they work with self-interest to maximize profits.
According to Doyle (2019), the governing board of a healthcare organization is the top rank of administration, and it is responsible for the overall management and oversight of the medical institution. The board of directors is responsible for three primary functions: policymaking, high-level decision-making, and supervision of the organization’s operations (Pozgar, 2016). Policies outline the roles and obligations of the board of directors, management, and medical personnel. It is up to the board of directors to make decisions about the leader’s objectives, purpose, and strategies while it is making decisions
As per Pozgar (2016), health corporation ensure optimum health services delivery. The board of directors is legally liable for all activities within the organization, they must establish the vision and criteria that demonstrate the organization’s dedication to customer satisfaction. Creating policies such as credentials, ensuring that policies are implemented, developing a quality strategy, and overseeing the execution of the strategy are all possible ways to achieve this goal. In addition, the ruling body is in charge of assuring proper staffing and distributing money to the organization.
Provide oversight where the board of directors’ picks and employs a chief executive officer whose responsibility is the management of the organization’s day-to-day operations. The CEO ensures that high-quality care is provided while simultaneously overseeing the hospital’s financial activities (Doyle, 2019). Although the board is accountable for corrective and disciplinary measures, managers and high-level executives or staff are accountable for effecting those measures (Doyle, 2019). However, in suspected serious misbehavior, the board of directors is typically involved in the negotiating process.
Differences in Scope of Practice
Healthcare administrators will come into contact with a diverse spectrum of health practitioners who perform a variety of jobs and duties, including nurses, medical assistants, medical doctors, gynecologists and others. According to federal and state rules, each practitioner has a distinct position within the healthcare system and where others are licensed, registered, and others student interns. Not only does government acknowledge persons who meet the criteria of their occupation, but the professional body also establishes minimum requirements for certification that can vary from state to state, depending on the circumstances. The procedure of obtaining credentials is regulated by practitioners’ respective bodies.
Nursing is among the most critical positions in the healthcare industry because the nurses are responsible for most of the time spent providing patient care. Competent nursing can differentiate life and death in a person’s health. Registered nurses and clinical nurse specialists are example of types nursing available (Boman et al., 2019). They all provide varying levels of care and are experts in specific fields of practice. Some of these roles are recognized by nationally-recognized organizations, and others require that candidates complete training, education, and professional experience defined by a nursing board.
Epidemiologists analyze the causes of diseases and make recommendations for activities that might be taken to lessen or eliminate the danger to public health. They frequently collaborate with civic authorities and social and commercial organizations to educate the general public about public health issues. A master’s degree is required for this profession, but there is no requirement for licensure. The Certification Board of Infection Control and Epidemiology, on the other hand, offers certification to those who meet the requirements. A doctorate in epidemiology is essential if the epidemiologist intends to teach or head research teams. Again, according to Leslie et al., (2021), Physician assistants, or PAs, are medical professionals who evaluate, diagnose, and treat patients under the supervision of physicians and surgeons. To practice, they must be nationally certified by the governmental organizations and meet the standards of the state licensing laws in which they are authorized to practice.
Oncologists, dentists, dermatologists, family physicians, public health, and general preventive medicine specialists are just a few specialized occupations that medical practitioners can choose from (Leslie et al., 2021). Doctors in public health and general preventive medicine work to improve the health of their patients, prevent disease and manage specific groups and communities. These physicians must be knowledgeable and skilled in administering preventative medicines at the primary, intermediate, and tertiary levels of care (Leslie et al., 2021). To be considered for this position, you must have a current license to practice medicine in the state or territory where you work, a degree from an accredited medical school in the United States or other knowledge medical institutions.
Recommendation for conflict resolution
In a quarrel between physicians and their supporting medical personnel or family, administrators are accountable for finding a solution. The first step is to seek to resolve any problems between the parties and guarantee that the code of ethics is respected (Whitehorn, 2020). Conflicts between departments occur frequently; as a result, the administration should make every effort to break down barriers and urge both parties to operate as a team. If this does not work, the administrator must launch a resolution process on their behalf. In many cases, evidence of the conflict or complaint is required, which is then examined by the ethics committee before being subjected to further examination (Whitehorn, 2020). The administration’s purpose is to provide corrective action and coaching; however, this can sometimes result in the termination of a specific employee.
Ongoing Recommendations.
Administrators should strive to develop and foster an environment that is healthy and positive for everyone. The foundation for providing high-quality patient care is built on the entire crew’s efforts. Administrators must establish and maintain a conflict-free climate conducive to employee choice in the workplace (Whitehorn, 2020). They must be aware of their employee’s and patients’ five points of view. Annual employee surveys contribute to promoting an open conversation between the administration and the workforce (Whitehorn, 2020). Many large medical centers also offer a phone or email hotline where workers can report unethical disputes or incidents.
Conclusion
Finally, health organizations should be designed t provide the quality medical care to patients. A patient survey and medical records provide insight into the day-to-day interactions that occur between patients and staff and amongst staff members themselves in any medical organization. Proclaiming the importance of having a great work environment with an engaged staff helps create a healing atmosphere for patients and their families. Every healthcare professional’s goal is to offer their patients the healthiest, safest, and most comfortable environment possible.
References
Boman, E., Levy‐Malmberg, R., & Fagerström, L. (2019). Differences and similarities in scope of practice between registered nurses and nurse specialists in emergency care: an interview study. Scandinavian Journal of Caring Sciences. https://doi.org/10.1111/scs.12753
Doyle, L. (2019, June 5). How To Become a Healthcare Administrator. Bachelor’s Degree Completion. https://www.northeastern.edu/bachelors-completion/news/how-to-become-a-healthcare-administrator/
Leslie, K., Moore, J., Robertson, C., Bilton, D., Hirschkorn, K., Langelier, M. H., & Bourgeault, I. L. (2021). Regulating health professional scopes of practice: comparing institutional arrangements and approaches in the US, Canada, Australia and the UK. Human Resources for Health, 19(1). https://doi.org/10.1186/s12960-020-00550-3
Pozgar, G. D. (2016). Legal and ethical issues for health professionals (Fifth). Jones & Bartlett Learning. https://b-ok.africa/book/3328070/dd2ea2
Whitehorn, A. (2020). CONFLICT RESOLUTION IN HEALTHCARE SETTINGS: STAFF CONFLICTS. https://www.waldenu.edu/online-masters-programs/master-of-science-in-nursing/resource/five-conflict-management-strategies-nurses-might-use
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