Leadership is an important skill in today’s world. It is the ability to influence others to accomplish goals, increase productivity, and positively impact the organization. Leadership can be found in many forms, from the individual level to the organizational level. It involves the ability to motivate, inspire, and direct the efforts of those around you while maintaining a strong focus on the mission and vision of the organization. Leadership is not limited to one particular job role or sector. It can be seen in all areas of life, from the classroom to the boardroom, from the military to the corporate world. Leadership is a multifaceted concept that involves a variety of skills and qualities. Those who possess leadership skills and qualities can significantly impact their team, organization, and even society. Besides, leadership involves taking a proactive approach to problem-solving and decision-making. Leaders must be able to think critically and have a clear vision. They must also be able to effectively communicate their vision to those around them. Leaders must also be able to motivate and inspire others to work together towards a common goal.
Moreover, leadership also involves the ability to build strong teams. Leaders must be able to identify talent, foster collaboration, and encourage diversity. They must also be able to create an environment of trust and respect. Leadership is a dynamic process that requires ongoing learning and growth. It is not a static role and can only be mastered after a period of time. It requires practice, dedication, and the ability to take risks and learn from mistakes. Leadership is essential for any organization to be successful. It is the foundation upon which all other organizational elements are built. Leaders must be able to inspire and motivate their team to reach their goals while also building a culture of trust and respect. By doing so, leaders are able to create a productive and successful environment. Therefore, this paper explores a flawed instance of leadership and decision-making by me in your organizational life using the concepts and theories we learned in our course.
A Flawed Instance of Leadership and decision-making
I believe that one of the most flawed instances of leadership and decision-making I have experienced in my organizational life was when I was leading a project for a client. The client had requested that the project be completed within a tight deadline, and I had agreed to meet the deadline. However, during the project, I had assumed that I could complete it with only the resources I had at my disposal, without considering whether those resources were sufficient to finish the job in the given time frame. As a result, when the deadline came, I was unable to complete the project on time, leading to a negative outcome for the client. In hindsight, I should have been more aware of the project’s scope and the resources I had available to complete it on time. I should have taken the time to assess and plan accordingly to ensure I could deliver the project as promised. I should have also kept my client informed of any challenges I was facing along the way so that they could have provided me with the necessary support to finish the project on time. This experience has taught me the importance of properly evaluating the scope of a project and understanding the resources needed to complete it. It has also highlighted the importance of communicating any issues with the client to ensure clear expectations and progress updates. I have since worked to develop a more thorough approach to planning, decision-making, and communication, to ensure that I can provide successful outcomes for my future clients.
Leadership and Decision-Making
As a leader, when I realized that I was unable to complete the project by the tight deadline given by the client, I knew I had to take decisive action to rectify the situation. First, I had to apologize to the client for not meeting their expectations and take full responsibility for the situation. This was important to ensure that the client’s trust in me and my organization was not completely lost. Also, apologizing to the client shows the client that you take their concerns seriously and are accountable for any mistakes that were made. Again, it shows the client that you are willing to take the necessary steps to rectify the situation and improve their experience. It helps to foster a better relationship between you and the client and builds trust (Kotter, 2). Lastly, it demonstrates to the client that you are open to feedback and willing to take corrective action when necessary.
Next, in order to fix the situation and complete the project in the given time frame, I identified that additional resources were necessary. To acquire these resources, I reached out to outside contractors to provide additional manpower and expertise. This allowed us to expand our capabilities and capacity, allowing us to more quickly and effectively complete the project. Not only did this help us meet the deadline, but it also provided access to a larger pool of skills, knowledge, and experience than we had in-house, giving us the opportunity to benefit from the best possible outcomes (Battilana and Tiziana, 2)
Third, I had to make sure that everyone involved was aware of the new timeline and the expectations of the project. I established regular meetings with the client and the contractors to ensure that everyone was on the same page and that everyone understood the project’s goals. Establishing clear expectations and deadlines will help all involved parties to stay focused and on track, helping to ensure that the project is completed on time and to the desired standard. Regular meetings will help to ensure that any issues or questions that arise during the project can be quickly addressed and resolved, keeping the project on track (Kotter, 3). Regular communication between all parties involved will help to foster collaboration and trust, which will lead to better results as everyone works together to complete the project.
Fourth, I had to reorganize the project and its timeline to ensure that it could be completed within the allocated time. I created a detailed plan that outlined the tasks to be completed, the timeline of each task, and the responsible party for each task. I also made sure to prioritize tasks that had the greatest impact on the overall timeline and allocated additional resources to those tasks. Reorganizing the project and timeline allows for better management of tasks and resources, ensuring that the project is completed within the allotted time (Kotter, 4). Also, prioritizing tasks and allocating resources to those tasks enables the project to be completed more efficiently and effectively. Having a detailed plan and timeline helps ensure that deadlines are met and that the project is completed on time. Finally, reorganizing the project and timeline helps to reduce the stress of managing the project, as tasks can be completed more easily and efficiently.
Moreover, I had to create a system of accountability that would ensure the project was completed on time. This included setting up milestones and checkpoints with the client and contractors to ensure that progress was being made in a timely manner (Goleman, 4). I also implemented quality assurance protocols to ensure that the work was up to the standards of the client. With increased project transparency, everyone involved with the project had a clear idea of what was expected of them and when leading to better project management. There was an improved collaboration in that by involving the client and contractors in the accountability process, everyone was able to work together to meet the project’s goals. Also, with the above decision, there was improved project quality (Battilana and Tiziana, 4). The quality assurance protocols ensured that the work was of a high standard, reducing the chance of errors or delays. Again, everyone involved was accountable for meeting the project’s requirements and timeline, making troubleshooting problems easier and ensuring successful completion.
Finally, I had to monitor the progress of the project and adjust the plan as needed. I tracked the progress of each task and regularly communicated with the client and contractors to ensure that the project was on track. I was also flexible in making adjustments to the plan as needed to ensure that the project was completed on time and to the client’s satisfaction. By consistently monitoring the progress and making timely adjustments to the plan, the project can be completed promptly and efficiently. Regularly communicating with the client and contractors ensures that everyone is on the same page and can work together to ensure the project is successful (Kotter, 5). Careful planning and tracking of the project can help ensure that the project meets the client’s expectations and is completed to a high standard. By staying on top of the project and making timely adjustments, costly errors can be avoided, and budget overruns can be minimized.
Briefly, Project management is a complex process that requires careful planning and attention to detail. It involves the identification of resources, the creation of a plan of action, the implementation of a system of accountability, and the measurement of success. By employing the strategies discussed above, I successfully completed a project for a client on time and to their satisfaction. This experience has demonstrated to me the importance of having a well-thought-out plan and system of accountability in place to ensure that projects are completed promptly and to the highest standards.
Propose what you would have done differently to produce a better outcome at the time
The following are the strategies I would have used to produce a better outcome at the time.
Develop a clear and concise project plan
Creating a clear and concise project plan is essential for the successful completion of any project. This plan should provide a detailed outline of the project goals, timeline, resources, and responsibilities of all stakeholders involved (Goleman, 7). The plan should also be reviewed and updated throughout the project to ensure that all objectives are met. Having a well-defined plan helps to keep everyone on track and makes it easier to identify any issues that may arise. Furthermore, it allows for better communication between all stakeholders, which can help to ensure that everyone understands their respective roles and responsibilities (Kotter, 7). Ultimately, a clear and concise project plan provides the necessary structure and guidance to ensure a successful outcome.
Utilize project management software
Using project management software can lead to a successful project by providing a clear structure and timeline for the project and allowing team members to stay connected and collaborate in real-time. The software can provide visibility into the progress and status of tasks, as well as allow team members to assign, manage, and track tasks. In addition, it can help to keep the project organized by providing a centralized location for all project-related documents and data (Battilana and Tiziana, 4). This can help ensure that all team members are on the same page and that the project is completed on time and on budget.
Setting SMART goals
Setting SMART goals is a critical step in any successful project. SMART stands for Specific, Measurable, Attainable, Relevant, and Timely. Specific goals are concrete, actionable, and focused on a desired outcome. Measurable goals should include a plan for tracking progress and results. Attainable goals should be realistic and achievable. Relevant goals should align with the overall mission and objectives of the project. Finally, timely goals should include a timeline for completion and milestones along the way. By setting SMART goals, the project manager is able to set expectations for what is expected of the project team and stakeholders, as well as provide an achievable timeline for completion (Kotter, 8). This approach also allows for more effective project planning and management by identifying what needs to be done and when. Additionally, it helps to ensure that resources are allocated in a way that maximizes efficiency and effectiveness.
Assign tasks and responsibilities
The key to a successful project is assigning tasks and responsibilities to the right people. By doing this, project managers can ensure that everyone has a clear understanding of their role and that the project will be completed in a timely manner. The first step is to define the scope of the project. This involves determining the goals and objectives, the timeline, the budget, the resources needed, and the expected outcomes. Once the scope of the project is defined, it is important to identify the right people for each task. This includes assigning tasks to team members based on their skills, experience, and availability (Battilana and Tiziana, 5).
Once the tasks and responsibilities have been assigned, it is important to monitor the progress of the project. This includes setting up regular team meetings, providing feedback and updates, and tracking all tasks to ensure they are completed in a timely manner. By assigning tasks and responsibilities and monitoring the progress of the project, the project manager can ensure that the project is completed on time and to a high standard (Kotter, 9). This will lead to a successful project, as all team members are working towards the same goal.
Monitor progress and provide feedback
Monitoring progress and providing feedback throughout the project is essential to ensure a successful outcome. Doing so allows project managers to identify any issues or areas of improvement before they become major problems, as well as to ensure that all team members are on the same page and working towards the same goals (Goleman, 4). Regularly providing feedback also helps to increase motivation and morale, as team members feel that their work is being appreciated and valued. Additionally, it helps to ensure that everyone is taking responsibility and ownership of their work, as well as helping to create a culture of collaboration and open communication. All of these factors play an important role in achieving success with any project.
Effective communication is essential for any successful project. It helps ensure that all stakeholders clearly understand the project goals, objectives, timelines, and tasks. Being able to clearly communicate the project plan and progress to everyone involved is key to keeping the project on track and ensuring that it is delivered on time and within budget. Having regular updates and meetings with all stakeholders and providing clear expectations and timelines can help to ensure that everyone is working together towards the same goal (Kotter, 10). Additionally, providing feedback to team members on their progress and addressing potential issues quickly can help to ensure that the project is completed successfully.
Be flexible and open to change
Being flexible and open to change is essential for successful project management. It allows project managers to adapt and adjust as necessary to account for changes in scope, resources, or timelines (Kotter, 12). It also allows for more creative and innovative solutions to be explored, as well as the ability to respond quickly to unexpected issues. Additionally, being open to change can help foster a sense of collaboration and buy-in from team members, which can lead to higher levels of engagement, productivity, and success.
Explain how and why you believe your proposed approach might have improved the event in question
By setting SMART goals, I would have been able to ensure that the event was set up to reach its desired outcome. These goals would have been specific, measurable, achievable, relevant, and timely, which are the five essential elements of a SMART goal. By having these goals, I would have been able to track the progress throughout the planning process and make any changes necessary if needed (Battilana and Tiziana, 7).
Additionally, by utilizing project management software, I would have been able to keep track of tasks, deadlines, and resources. This would have provided me with a comprehensive view of the project, allowing me to stay on top of tasks and make sure that everything was running smoothly.
Furthermore, I would have assigned tasks and responsibilities to ensure that everyone knew their role and that the project was progressing on schedule. This would have allowed for a more organized and efficient workflow, as everyone would have had a clear understanding of what was expected of them.
Finally, I would have monitored progress and provided feedback in order to ensure that the event was a success. By staying on top of the project and providing feedback, I would have been able to identify any potential issues early on and make adjustments as needed. This would have enabled us to ensure the event was a success and that all goals were met (Kotter, 12).
In brief, leadership and decision-making are essential skill sets that are important for any successful organization. Leaders must be able to effectively assess the situation, weigh all possible options, and make the best possible decision for their organization. They must also be able to effectively communicate their decisions to their team and ensure that they are followed through. It is also important for leaders to recognize their team members’ strengths and weaknesses and use those to make informed decisions. Ultimately, leadership and decision-making require strong analytical and communication skills and a commitment to the organization’s success. The importance of effective leadership and decision-making in any organization cannot be overstated. All leaders must take the time to evaluate the scope of a project, understand the resources needed to complete it, and keep the client informed of any issues or delays. This will ensure that the project is completed on time, with successful outcomes for everyone involved. Through my experience with the project for the client, I have learned the importance of thorough planning, decision-making, and communication. I have since worked to develop a more rigorous approach to these processes, to ensure that I can provide successful outcomes for both my clients and my organization.
Battilana, Julie, and Tiziana Casciaro. “The Network Secrets of Great Change Agents.” Harvard Business Review, November 5, 2014, https://hbr.org/2013/07/the-network-secrets-of-great-change-agents.
Goleman, Daniel. “’What Makes a Leader’” Business Compendium. Business Compendium. March 9, 2021. https://www.businesscompendium.co.uk/post/what-makes-a-leader.
Kotter, John P. “Leading Change: Why Transformation Efforts Fail.” Harvard Business Review, September 19 2022, https://hbr.org/1995/05/leading-change-why-transformation-efforts-fail-2.
Kotter, John P. What Leaders Really Do. Boston: Harvard Business Review Press. 2012.