The Concept of Emotional Intelligence
Background Emotional intelligence (EI) indicates a person’s capacity to identify, regulate, and understand emotions. To accomplish this, the concept is built on four domains: self-awareness, self-management, social awareness, and relationship management. In general, each of these dimensions helps nurses handle any crisis with less stress, fewer emotional outbursts, and fewer unanticipated outcomes (Steinberg, 2019). First, ... Read More
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