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Marketing Plan for Samsung


Samsung Electronics Inc. is a worldwide association gotten comfortable South Korea and one of the world’s most monster cell and other grouped devices creators. The association is centered around making best in class developments and movements that make new business areas, work on people’s lives, and endeavor to make the brand an electronic trailblazer. Contrasted with numerous different firms, as the world’s second-biggest organization, Samsung has an extremely extraordinary and powerful monetary position. Despite the fact that the firm supported impressive misfortunes in 2008 and 2009 because of the worldwide monetary emergency, net profit recuperated rapidly in 2010. This study expects to fan out a promoting framework for a particular association, for the present circumstance Samsung Electronics. This promoting plan zeroed in available circumstances, target market, showcasing blend, outer and inward climate of Samsung, the effect of innovation and new media on Samsung’s future advertising plans, showcasing technique supportability, and what it could do mean for Samsung’s future standing (W and Uturestantix, 2018).


Long haul objectives have generally directed Samsung, and its vision 2020, “Motivate the World, Create the Future,” has previously been laid out. Likewise, by 2010, the organization’s key objectives are to make $400 billion in deals income and be in the best ten graphs. Samsung Electronics accomplishes its targets. Likewise, its current mission is to be awesome “Advanced Company.” Thus, the association’s kin assets are constantly endeavoring to foster new answers for meet new challenges by creating labor and products. As indicated by the organization’s yearly report, Samsung should be a useful and careful overall relationship with a market-driving circumstance in the business. Samsung loves its workers since it imagines that “an organization is its kin,” and that “an organization is its kin” implies that representatives set forth their best energy with resolute excitement and honesty to achieve fundamental changes, present imaginative items, and embrace liabilities (Zigu, 2018).

Below is a figure showing the size and scope of Samsung electronics around the globe.

A graph showing the size and scope of Samsung electronics around the globe

Figure 1: A graph showing the size and scope of Samsung electronics around the globe.


Samsung cells are at the most noteworthy place of the market similarly as industry and market examination in light of the fact that the firm deals with a wide scope of clients. Samsung uses strong and legitimate systems to ensure that the usage of their PDAs continues to fill watching out. The organization is doing great in the Malaysian market, with the organization’s exhibition zeroing in on the most recent patterns and innovation to accomplish higher buyer assumptions (Technology Enabled Manufacturing Industry Practices – Industry, 2020).

A graph showing annual mobile device revenue of Samsung and Apple brands from 2013 to 2018

Figure 2: A graph showing annual mobile device revenue of Samsung and Apple brands from 2013 to 2018.

Samsung is making extraordinary strategies with clients looking out, paying little mind to how Samsung’s cells anticipated that the furthest down the line improvements should outfit clients with additional features. Since clients are showing a huge load of interest in the new conveyances, the pioneers, then again, early adopters are the current objective portion for Samsung’s handsets S8. In any case, Samsung cells are the most popular watching out; in addition, the case of utilizing new Samsung telephones is creating among youths. The association’s new thing is centered around current, flexible examples, with new tones and the best client experience. Guardian’s Five Forces methodology can be significant in doing a more all-around appraisal of an affiliation’s condition; in any case, it can in like manner be used to overview business techniques that an organization can use watching out for affectivity (W and Uturestantix, 2018).

Samsung’s cells have ardent clients keeping watch for a seriously significant time-frame, and the association is effectively fighting keeping watch so that any new area could be met with the counter. Thus, Samsung’s cells are pushing the business to develop, yet there is less bet; regardless, the affiliation has foes. Since individuals overall are related through correspondence, the risk of elective things is moderate in this market. People or clients can get to or pass on through internet services, messages, and papers, notwithstanding different things. There are a couple of utilizations open at lower costs utilizing which people could remain related; in this manner, the interest in phones and notebooks could lessen in the future as cutting edge cameras can get better photographs. In any case, there is a moderate risk of substitution from Samsung cellphones considering Android contraptions that are to some degree humble (Koyalirie, 2019).

The dealing strength of providers in the cell phone market is fantastic in light of the fact that separation among items or cell phones is phenomenal; in any case, clients in the cell phone or versatile media transmission area might have a growing amount or number of decisions. Thus, the purchaser’s clients might deal effectively. Accordingly, organizations give equivalent or comparative bundles to guarantee that clients don’t change to another brand. Clients who purchase Samsung cell phones have numerous choices available, and cell phones have a modest exchanging cost. In this way, request is very unpredictable (W and Uturestantix, 2018).

In the cell phone sector, providers have negligible dealing influence since there are currently only two significant providers; Samsung is centered around advancement, and equipment makers and programming engineers are huge providers. Subsequently, there is savage rivalry among organizations’ providers, and firms, prominently Samsung, request refined cell phones, bringing about the advancement of prevalent hardware makers. Then again, Samsung’s cell phones have a solid market position, there are numerous gear providers, and subsequently, industry providers can deal and arrange (Koyalirie, 2019).


By virtue of its inventive things, Samsung is known for conveying prevalent grade and dependable mobile phones. The association makes phones to meet the changing necessities of its clients. The South Korean business has amassed enormous greatness and fortune given its cellphones. Its phones have turned such a shallow focal point. People favor Samsung phones while purchasing an Android phone (W and Uturestantix, 2018). The affiliation is prominent for its overall client support and its items. Individuals purchase its items in view of the quicker client care. The item assortment is the stronger and significant part of the promoting blend (Hasyim, 2018). Contrasted with its rivals, the organization had recently tried sincerely and gotten through various difficulties. Samsung is a reliable and trustworthy brand.


To obtain an advantage in the Malaysian market, the firm is focusing in on the higher financial status, by offering different PDA series as the association has assigned the Malaysian market’s monetary customers. The contraptions have a better fabricated quality than attract clients. For vigorous advancing techniques, the association revolves around checking, online media, and continuous investigation through a thing organized and assessing publicizing framework (Koyalirie, 2019).

Below is a graph outlining Samsung’s operating profit for year 2016.

Samsung’s operating profit for year 2016

Figure 3: Samsung’s operating profit for year 2016.

The endeavor is progressing intriguing features, for instance, extraordinary finger impression scanners and fast charging capacities to incite clients’ thought; yet, Samsung PDAs are known as exceptional mobile phone devices due to the association’s advancing methodology, which join a wide extent of things. The Samsung wireless’ key need is online media on the grounds that the business saw that it could attract clients. Before a Samsung phone is conveyed, there are web diaries, print advancements, and online advertisements for the thing. For instance, before the S8 is delivered, the telephone’s buzz is developed with the goal that clients are attracted, and trailblazers are anxious to get their hands on the new telephone. Samsung cell phones are additionally prevalent in innovation since the firm is focused on providing clients with the most exceptional innovation to stay aware of Malaysian market drifts and keep a strategic advantage. The IPS show innovation and the other AMOLED show innovation are the latest Samsung cell phones have. Samsung is advancing its items in view of the new innovation. Be that as it may, to draw in clients, the company utilizes a skimming valuing system. Also, the organization puts forth continuous attempts to advance, brand, and value the Samsung cell phone (Profile, 2013).


Samsung offers a wide selection of smartphones, but the firm serves over 600 million users globally. Samsung is the largest Android maker, accounting for 36% of the Malaysian market. Samsung smartphones, on the other hand, are accessible in an assortment of series, for example, Galaxy Y, Galaxy Note, Galaxy Tab, Galaxy Grand, and Galaxy S, to name a few (Zigu, 2018).

Any amount of money that customers must spend to purchase things is cost. More broadly, the cost is the sum of various values that customers transfer in return for the advantages of buying or utilizing the things or administrations. According to Zigu (2018), the company’s pricing strategy is to increase market share in the Malaysian market, which leads the company to ask for a reasonable and affordable price to attract target customers, even though the Semiconductor business division experienced rising Malaysian market share and price hikes due to strong demand. However, an effective pricing strategy is critical for increasing sales. Offering the right combination of quality and good service at a reasonable price can help a company become a Malaysian market leader. Samsung smartphones have a wide range of prices because of the broad scope of items; the organization is centered around different evaluating techniques for Malaysian market advantages and income. Accordingly, the organization has new merchandise, for example, the S8, which is provided at modest costs. Different variables have impacted the organization’s emphasis on value skimming and decrease.

Samsung smartphones are zeroed in on the spot, and circulation conspires so the partnership can pick the best areas and channel promoting methodologies with the goal that the item might be found all over. Likewise, corporate deals and administration sellers focus on client demand and Malaysian market expansion potential. In addition to in-store sharing and Samsung showrooms, Samsung smartphones are accessible online. For the Malaysian market’s remarkable benefits, the organization also focuses on modern merchants (Shin, Lee and Jung, 2018).

Advancement is a method for educating and informing a targeted audience about a company or its product. Competitive analysis is one of the most critical responsibilities because each rival has its strategy and Malaysian market niche. Samsung’s opponents vary depending on the segment. However, Sony, LG, Nokia, Aiwa, Panasonic, Sonic, Philips, and others are among its top competitors in the electronics Malaysian market (Zigu, 2018).

Samsung cell phone centers around new item presentations and plans for item advancement. The organization refreshes items on neighborhood and web-based media, so the most extreme number of clients know about the new item. Accordingly, Samsung cell phones are publicized in papers and different types of electronic media; the firm wishes to situate itself as a worldwide pioneer; nonetheless, VIPs are welcome to the presentation of the new item to build its worldwide allure (Shin, Lee and Jung, 2018).


There are several action plans that Samsung could stress over. The movement plan for Samsung contains four locales; Products Strategies, Market Strategies, Distribution Strategies, and Pricing Strategies.

Instantly, it is a lot of conceivable that the client reliance over the utilization of the web increments because of the rising number of individuals endeavoring to purchase things online through electronic business destinations or a steadily expanding number of people joining the long-range relational correspondence locales the notices can be made. The client reliance on web based business sites and web based purchasing would imply that less individuals will visit outside for the end goal of shopping, diminishing the need of the use over open air publicizing. Then again, investing more energy talking with companions online would imply that clients will invest less time sitting in front of the TV or paying attention to radios. This would mean additional showcasing financial plans are required for web based ads and less financial plans over TV, radio, open air advancement, or print media (Zigu, 2018).

Samsung telephones are centered around special cycles; subsequently, there is the chance of practicality not too far off. The organization is developing its image by carrying out spellbinding strategies. Samsung telephones depend on a restricted time promoting procedure. All things considered, the organization’s procedure for sending off another item is to convey print leaflets, standards, and detail sheets to clients to be comfortable with the item. Therefore, the things are likewise shown on Samsung’s site, where there is additionally data about the particular thing. Moreover, retail locations take an interest in occasions (Shin, Lee and Jung, 2018).

Below is a table showing Samsung’s value chain analysis.

Samsung’s value chain analysis

Table 1: Samsung’s value chain analysis.

Besides, Samsung cell phones promote in papers and other electronic media and utilize different showcasing procedures to catch client consideration; accordingly, the staff is keen on finding out about client responses to the telephone and its most recent computerized advancements. Notwithstanding these restricted time works out, Samsung PDAs use persuading force programs, respectable objective drives, and one of a kind gifts to augment future arrangements. Customer appreciation and after-bargains methodology are similarly revolved around the association, so a thorough assessment of client direct with association with new phones may be driven (Zigu, 2018).


Samsung ought to consider the legit controlling methodology as affirmation and security on the execution of exercises intended to advance superb outcomes and execution. It’s additionally to ensure that the game plan is carefully observed, assessed, and made due. Samsung has decided to put cash into mechanical headway and inventive work. Samsung necessities to transform into an envoy in developing development to get a competitive edge in progression. Sony participated in a buyer equipment advantage during the 1990s, yet that advantage relied upon straightforward development (Shastri, n.d.).

Samsung makes every effort to ensure that its things are of superb and solid quality and are completely finished plan. Samsung achieves this goal by ensuring that deviations in various cycles are controlled dependably. A shut circle approach is used to improve consistently, which joins picking fundamental limits, surveying the assessment gear, really looking at essential limits, further creating collaboration limits, and cultivating a reaction plan. The essential goal of CIP is to keep deviations from the point as low as could be anticipated (Shastri, n.d.).

Samsung perceives and makes reliable suppliers/subcontractors (from here on out suggested as “suppliers”) to meet business suspicions successfully. The introduction of each supplier is reliably evaluated, and a through and through survey is embraced reliably (by and large one time each year) to the extent that development, quality, movement, cost, and cash. The appraisal results are delivered off suppliers, and they are encouraged to deal with their things. By following the declaration technique, Samsung ensures that materials are solid, quality and supply. Through a supplier self-plan and a gathering site survey, the technique is wanted to affirm thing consistence, supply risk examination, and creation capacities (Shastri, n.d.).


This marketing plan portrays significant exercises in accomplishing characterized publicizing objectives inside a particular time span; the exercises are expected to captivate likely clients and clients to perceive our items and urge them to procure the things Samsung is introducing in Malaysia. The worldwide infotainment climate is quickly extending, on account of advances in data innovation; subsequently, Samsung sees potential business important entryways in all areas, including environmental and energy game plans, that will shape the association over the accompanying decade – Samsung wants to cultivate itemized guides that will change these entryways into this present reality, coordinated by a refined Business-Team, R&D-focus focuses, development centers and individual specialty units (Koyalirie, 2019). Samsung’s cell phones, it very well might be expressed, have market valuable open doors; regardless, the company should focus on items that have failed watching out, for instance. Samsung’s cell phones, particularly the Note series, ought to focus on mechanical development. Nonetheless, on the grounds that Apple has the most extensive level of cheerful customers, Samsung misses the mark in certain areas (Shin, Lee and Jung, 2018). Thus, the enterprise should zero in on further developing client bliss to acquire an upper hand in the Malaysian market.


Han, F., Yoon, S., Raghavan, N., & Park, H., 2022, Investigating Company’s Technical Development Directions Based on Internal Knowledge Inheritance and Inventor Capabilities: The Case of Samsung Electronics. Sustainability, Vol. 14, No. 5, pp. 3117.


Koyalirie, 2019, Samsung Marketing Planning and Promotional Strategy Analysis Summary. [online] Bohat ALA. Available at:

Profile, V, 2013, December, Samsung Malaysia: Business and Market analysis – Iloka Benneth Chiemelie. Samsung Malaysia: Business and Market Analysis – Iloka Benneth Chiemelie.

Shastri, A., n.d, Detailed Marketing Strategy of Samsung| IIDE. [online] Available at:

Shin, J., Lee, S. and Jung, M., 2018, Marketing Strategy of Samsung Electronics India Ltd. – Localization-Standardization in Marketing Mix Strategy -. INTERNATIONAL BUSINESS REVIEW, Vol. 22, No. 4, pp.167–190.

Technology Enabled Manufacturing Industry Practices – Industry 4.0., 2020, International Journal of Recent Technology and Engineering, Vol. 8, No. 4S4, pp.160–162.

W, I. and Uturestantix, 2018, Does Brand Image Certainly Mediate Relationships between e-WOM and Purchase Intention? A Case Study of Samsung Smartphone Marketing in Papua. Advances in Social Sciences Research Journal, Vol. 5, No. 3.

Zigu, 2018, Samsung Marketing Mix (4Ps) Strategy | MBA Skool-Study.Learn.Share. [online] MBA Skool-Study.Learn.Share. Available at:


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