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Literature Review on the Effects of Instagram Ads on Small Scale Business Using Hashtags

Introduction

Instagram, an online entertainment application gained by Facebook, is a stage for clients to share pictures and recordings. There are approximately 1.2 billion active users of this application each month. The purpose for which this application is used varies from account to account based on the user’s goals. Meme pages, animal pages, personal accounts, business accounts, and influencer accounts are among the categories of accounts (Mamodu et al., 2019). In this review, I will try to discover why Instagram is such a great platform for small business owners and how hashtag ads have helped them grow.

According to Weismueller et al. (2020), Instagram allows small businesses to expand and reach a wider audience through product or service promotion. It lets people know about new products and services they did not know existed. Additionally, it recognizes small businesses worldwide for their services. It helps small businesses reach their target audience more quickly and results in profitability by perfecting their marketing strategy. Businesses can now reach over 1.3 billion monthly users with Instagram ads (pp. 160-170). If you want to expand your business, this is a good reason to consider advertising on Instagram. Instagram is generally considered the most famous virtual entertainment site for promoting and publicizing brands. Practically every brand appreciates impressive footing on Instagram, and many connected purchasers cooperate consistently with these brands.

Instagram’s popularity continues to rise.

Camera eats first

The term “camera eats first” relates to a worldwide trend where people post photographs of their meals to social media before they eat. Interactions with other people have moved from real places to digital environments in the age of digitalization. Hashtags enable users to interact with one another and post in the usual manner (such as with pictures or videos). Hashtags make a post more discoverable and boost the commitment pace of a post (Aji, Nadhila & Sanny, 2020, pp. 91-104). Of late, small companies have used hashtags to interact with their intended customers and showcase their services or items. However, even though hashtags potentially reach a wider audience, marketers must also consider the effects of information overload or the inability to process content with too much information. In digital marketing, messages that are too long might lose the interest of potential customers and eventually make them leave.

Instagram is the top player.

Boerman (2020) argues that while we have witnessed the demise of Facebook, the enormous rise of Instagram among younger generations has not gone unnoticed. There are more than two billion users, the majority of whom are under the age of 35. Applications like TikTok have additionally amassed gigantic notoriety (pp. 199-207). Most marketing on this platform takes the form of influencer hashtag marketing, in which Instagram celebrities increase sales and brand awareness. This hashtag platform should be considered when conducting Instagram ad marketing for small businesses. “Eighty per cent of marketers are using Instagram,” per the Instagram advertising report issued by Social Media Examiner in 2021. Seventy-one per cent of marketers intend to increase their Instagram activities by the middle of 2023, ranking it second in importance behind Facebook (Lee & Kim, 2020, pp. 232-249).

Instagram Ads and its Uses

Baker and Walsh (2018) explain that Instagram ads are posts or Stories that a company pays to appear in the feeds of Instagram users. They may appear as regular updates on Instagram, but they are usually marked “Sponsored.” Since Instagram is exceptionally visual, text-weight ads do not work here. One will need an appealing image, a series of images, or a video (which can include text in bold font) for Instagram ads to reach their target audience. Instagram ads are typically used for the following, even though there are a variety of reasons why a company or individual might choose to advertise on the platform: increase brand awareness, increase traffic, produce new leads, and convert the leads into sales, ideally resulting in customer retention. They can likewise integrate a call-to-action (CTA) knob to build transformations or traffic to the authority business site.

Instagram Advertisements Hashtag Costs

The subject of how much Instagram advertisements hashtags cost is difficult to address. As you might have guessed, due to confidentiality concerns, Instagram does not disclose the costs of running Instagram ads. However, Instagram’s ad auctions generally use CPC (cost-per-click) and CPM (cost-per-impression) pricing to determine the ad models. Depending on the bidding model, Instagram ads have a price tag averaging from 0.15 USD to 6.65 USD on average. Sponsors must frequently pay 0.15 USD to 1.95 USD per click for CPC. Regarding CPM or cost-per-impression, they can easily spend up to $6.70 per 1000 impressions. Simply put, Instagram ads’ cost per impression rate is higher than its cost per click rate (Alassani & Göretz, 2019, pp. 251-267). This data is imperative for sponsors, particularly on the off chance that they are simply beginning.

Instagram’s Commercial Awareness 

Economical Advertising and dealing with a brand’s web-based reputation

Storozhenko (2019) elaborates that one of the least expensive ways of advancing SME organizations on Instagram is by utilizing hashtag advertisements. This is because Instagram hashtag ad marketing has the potential to be as inexpensive as possible. Nevertheless, spending more money on social media advertising is not the best option because one will represent a small business. Fortunately, if you target and focus on your target customers, Instagram hashtag promotions may require little to no expenditure. It is one of the least expensive ways of showcasing your private company with high effect. Hublikar (2020) argues that the Instagram hashtag ads domain can almost be used by small businesses to control their online image. The business will have complete control over what it puts out there because it will be part of a small business model. It will have complete control over its reputation. Keeping an eye on and managing its online reputation will be a breeze.

According to Instagram, a brand is followed by 90% of users on the platform. In addition, 54% of Instagram users have purchased after seeing a product or service, according to Facebook-commissioned data for 2019 (Augustinus & Agnes, 2020, pp. 1-25).

Conversational Instagram Hashtag Ads marketing

Conversational Instagram Hashtag Ads marketing is one of the most exciting innovations in the Instagram marketing space. Using real-time communication skills, conversational hashtag marketing enables businesses to move quickly through the ever-expanding sales funnel. The procedure consists of three crucial steps: engagement, comprehension, and advice. Utilizing this hashtag strategy can potentially improve the conversion rate of leads (Augustinus & Agnes, 2020, pp. 1-25). Using conversational hashtag ads aims to make marketing more human-centred and give customers an authentic experience that adds value. Small and medium-sized businesses can tailor their marketing efforts to their target audience thanks to this brilliant method of determining precisely what customers want, think about, or discuss.

Brand Cognizance

Grow brand awareness with branded hashtags.

Making a marked hashtag can be a powerful method for advancing a business and driving discussions. Using a company name or incorporating a tagline into a hashtag can be all it takes to create branded hashtags. One example is the Nike Los Angeles hashtag #PlayInside, which gained popularity during the pandemic when people were confined to their homes. Users were asked to create their own Duet or video using the hashtag. This challenge saw in excess of 1,000,000 impressions and a huge number of one-of-a-kind recordings made (Caliandro & Graham, 2020).

Help the target market recipients find the firm.

According to Ceyhan (2019), another strategy for assisting new users in finding your brand is to use a few popular hashtags. For instance, if the travel agency uses the hashtag #travel in its Instagram posts, users who follow that hashtag will see their most recent post. This may even result in some brand-new followers for the company (pp. 88-100). The best hashtags are not always those with the most followers. For instance, more than 575 million posts on Instagram use the hashtag #followme. Hashtags that request likes do not connect with their devotees and add no importance to an organization’s Instagram post. They additionally look truly malicious.

Moreover, the business does not want that (Shin, Chae & Ko, 2018). However, a small business should also not ignore a popular hashtag. For instance, #throwbackthursday or #flashbackfriday or other day-to-day hashtags can be fun ways for the brand to join a more extensive Instagram discussion.

Making small and medium-sized businesses more competitive by advertising with Instagram influencer hashtags.

Konstantopoulou et al.’s study (2019) sought to comprehend the advertisement industry’s use of beauty influencers on social media to boost SMEs’ output. As the interest in beauty care products proceeds to expand and is effectively gotten through web-based channels, the beauty care products retail industry is supposed to fill quickly in the following couple of years. In order to get a better understanding of how young Saudi adults perceive Instagram hashtag influencers and advertising trust, an exploratory research design was used, and in-depth interviews were conducted. Instagram hashtag ads can greatly assist SMEs in their quest for competitiveness.

As a result, when beauty influencers on Instagram use hashtags to promote products to their followers, visibility and willingness to purchase will rise. The survey results showed that, at first, people were very sceptical when they saw promotions or comments from beauty influencers on social media because they rarely thought they were real. Participants also appeared to trust Instagram beauty influencers when interacting positively with them. Trust, genuineness and realness are significant variables incrementing the effect of showcasing hashtag promotions (Konstantopoulou et al., 2019, pp. 308-321).

Instagram’s use of social capital for small apparel retailers.

The impact and consequences of human civility, connections, and their connections to personal and societal organization are brought to light through the social capital theory. It refers to the resources that are acquired through interpersonal relationships. Kim, Leung and McKneely (2023) examined the factors influencing shoppers’ intentions to purchase from a retailer, including their perception of the benefit and the growth of social capital on small business Instagram hashtag pages. Using social capital theory, they conducted multiple regression analyses on 200 sample data from field surveys.

The study looked at how trust, brand recognition, and intentions to buy were related to the use of hashtags in social bonding on Instagram. The study also used ad hoc multiple regression analysis. The results showed that social capital and perceived benefit dimensions were several other significant hashtag influences on brand identification, trust, and purchase intentions. The study concluded that hashtag reciprocity norms significantly affect social bonding, brand identification, trust, and purchase intentions. According to the study, using hashtags to build relationships with Millennials on social networking sites also necessitates authenticity, openness, and reciprocity (Kim, Leung & McKneely, 2023). This study recommends to private ventures that if they desire to remain in front of huge organizations, they ought to utilize the consequences of the review to work on the areas they are lingering behind.

Study of Instagram Stories advertising effectiveness and consumer preferences using hashtags.

According to a study by Fakhradyan (2021) on consumer preferences and the effectiveness of advertising on Instagram Stories with Hashtags, a longer advertisement will be more intrusive, which is undesirable. Measuring ad effectiveness in this relatively new format has become crucial as marketers increasingly use digital advertising. The length of the advertisement must be carefully considered when creating an Instagram story using hashtags. In this context, the company should consider an Instagram hashtag advertisement’s duration, background colour, and enlightening level. As a result, the researcher believes that 10 seconds is the ideal duration in many instances. It is suggested that additional factors be tested in subsequent research. Marketers who use Instagram stories and hashtag advertisements to create the ideal advertisement for their businesses will receive better data if additional factors are tested.

Clientele Engagement and an overburden of information

Instagram places a premium on creating visually appealing content. The length of a post and visual materials like photos and videos may be an instantaneous way to form one’s first impression. The engagement rate is negatively correlated with the length of a post. Regardless, another review contends that post length is not guaranteed to add to how clients draw in with the substance. Albeit lengthier presents show up to be more educational, one should be mindful in this advanced age as clients must stay aware of the surge of data continually. In psychology, this phenomenon is called information overload (Kadir & Shaikh, 2023). Businesses have struggled to improve their competitive advantage as a result of an overabundance of information because consumers may be turned off by too much information.

Boerman and Müller (2022) infer that marketers can use their knowledge of how Instagram hashtags are used by customers to boost their intentions to buy strategically and, in the end, boost revenue for their businesses. Factors affecting client commitment in Instagram hashtag promotions include illuminating, practicality, distinctiveness, and intelligence, among others. In addition to marketing and advertising, engagement-related topics have gained traction on Instagram (pp. 6-29). However, scholars have only recently begun incorporating Instagram into the marketing of small-scale tourism businesses. One of the most important factors influencing how users respond to Instagram posts is hashtags. Literature in this field has primarily focused on Instagram because of the significance of hashtags in marketing. Shockingly, hashtag showcasing on Instagram and buyer commitment in limited-scope organizations has been somewhat scant (Balova et al., 2022).

As per Efendioglu and Durmaz’s (2022) study on the impact of perceptions of social media advertisements on advertising value, brand awareness and brand associations, despite the importance of learning about the use of hashtags, using more hashtags may not certainly result in consumer interactions due to the post’s inordinate word count. Recent research offers opposing perspectives, contrasting with previous research that predicted the efficacy of utilizing hashtags to inspire customer interactions. To be more specific, the results indicate that the amount of hashtags incorporated in a post does not affect how consumers interact with the data. Videlicet, while integrating many hashtags could ensure a post is more discoverable, it is not guaranteed to urge clients to deal with the post’s information. Rather, the earliest notion centred on the length of the post may influence whether users engage more closely or distantly (Jinyoung Yoo, Choi & Song, 2023, pp. 384-407).

This assumption is also supported by the findings of the studies, which indicate that the engagement rate is negatively correlated with the overall length of hashtags, irrespective of the number of hashtags. Similarly, the studies revealed a strong negative correlation between the length of a post and user engagement. According to previous research, the most efficient means to get users to engage with a post is to create it short or moderate in length because Instagram users use more time internalizing the huge amount of content they see online (Efendioglu & Durmaz, 2022). Nonetheless, it is important to note that contemporary studies suggest that the relationship between length and consumer interactions is irrelevant.

Summary

In conclusion, owners of small businesses who do not have the resources or time to devote to costly marketing campaigns will find Instagram an especially useful tool. One does not need a big budget or a dedicated marketing team to grow their customer base via unpaid Instagram advertising; one only requires a free Instagram account and a cellphone camera. Instagram advertisements, as Facebook promotions, will consistently advance and create, assisting advertisers with improving even hashtag advertisements for their organizations. Instagram Stories hashtag ads and lead generation advertising were recently introduced, and both have received enthusiastic support. The full picture of presenting IGTV hashtag advertisements is yet to hone into the centre, even though brands are allegedly getting used to this component (Rautio, 2018). Besides, Instagram will allegedly present hashtag promotions inside its “Reels” highlight, expanding another organization type for brands to publicize.

Recommendation

These days, shoppers are progressively depending on computerized correspondence, where Instagram and force to be reckoned with hashtag promotion advertising have developed and become key showcasing methodologies (Agung & Darma, 2019, pp. 743-747). Despite this, research on influencer hashtag marketing is still in its infancy, and in this review, I examine the moderating effect of usage intensity. The variances between the anticipated and apparent pictures produced by consumers with diverse needs would be interesting for future research. Word-embedding techniques like Word2Vec, for example, could be used to pinpoint prospective business accounts centred on usernames that include industry expressions like #food for the hotel industry.

Advertisers should seriously mull over consolidating famous hashtags to increment the openness rate. For instance, closely related hashtags like “foodporn” could be used when advertising restaurant businesses. Despite the fact that the number of hashtags may not certainly affect consumer interactions, hashtag length should be especially taken into consideration. In addition, keep the length of the post, including the main text and the hashtags, around the average number of characters. Firm marketers might want to think about making unique, shorter hashtags. On the other hand, in spite of the fact that there is an arising pattern of incorporating hashtags in the principal remark to keep the subtitle slick, previous studies recommend that hashtags in posts, by and large, have more interactions than hashtags in comments (Pashaei, 2020). Comparisons between hashtags in posts and comments require further investigation in light of Instagram users’ rapidly shifting behaviour.

Marketers must be aware of Instagram’s system when attending festivals and events. Although it is generally acknowledged that hashtags increase exposure, they do not guarantee a higher user engagement rate. A longer post may result in information complexity and adverse effects on consumer behaviour, especially on media platforms that emphasize visuals like Instagram. At last, it is vital to note that numerous variables might prompt a low commitment rate (for example, the low quality of inscriptions, photographs/recordings, or the conduct attributes of Instagram clients). However, it has been noticed that the length of posts is not the main component impacting client commitment. An augmentation to this study could consider different factors like message feeling and pictorial substance.

References

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Aji, P., Nadhila, V., & Sanny, L. (2020). Effect of social media marketing on Instagram towards purchase intention: Evidence from Indonesia’s ready-to-drink tea industry. International Journal of Data and Network Science4(2), 91-104.

Agung, N. F. A., & Darma, G. S. (2019). Opportunities and challenges of the Instagram algorithm in improving competitive advantage. International Journal of Innovative Science and Research Technology4(1), 743-747.

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Balova, S., Orlova, I., Konovalova, E., Repina, M., & Shichkin, I. (2022). Social Media Marketing (SMM) impact on hotel business development: Private mini-hotel experience. Anais Brasileiros De Estudos Turísticos12, 1-8.

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