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Analysis of Restaurant Human Resource Management System

Do you know that close to the 1980s, many firms opted for computerized management of their workforce, growing the need for automated systems even in Human resources (Holliday)? Human resource management systems (HRMS) have been a game-changer for many restaurants in America. The software provides integrated featured that steer smooth operations for management in the industry. By definition, HRMS is a type of workforce resource software application composed of a series of systems and procedures that allow an efficient overview of human resources (Holliday). A commendable HRMS system is the one that accommodates seven key features, as seen below. This paper aims to present an analysis of the human resource management system focusing on seven features, toast system, performance improvement, and effectiveness to part-time employees.

The seven functions of an HRMS are listed below with their importance. Personnel engagement, aspirant control, payroll, personnel overseeing, expansion, labor force management, and contingent workforce management are the key functions of an HRMS (Holliday). The functions involve the recruitment and selection of a candidate to retention. The system ensures the collaboration of personnel with the leadership through engagement. The effective overseeing of payment to employees and clients, growth, and development of a restaurant for the foreseeable future is attributed to HRMS functions. Moreover, the systems retain crucial data of employees to track performance, plan for training and development, and control part-time employees. Thus, a system that comprises these attributes ensures smooth operation for a restaurant.

Toast is a unique HRMS system that avails a variety of modern-date services. Toast focuses on the following services; Payroll management, personnel control, mail marketing engagements, payment processing, data reporting and analysis, and other human resource functions such as hiring (Toast Incorporation). The HRMS engages in a variety of services, both internal and external. The human resource options offered by the platform are payroll management which ensures that employee salaries and necessary deductions are conducted. Additionally, the platform monitors the workforce activities while maintaining key employee data to rate performance and the hiring process. The platform does not offer all the seven functions of an HRMS; rather, it focuses mainly on six apart from contingent workforce management. Yes, there are other features that the system includes, such as marketing services through emails and sales online.

Toast helps to improve performance about professional development programs in the following ways. A personal development plan helps employees consistently engage in activities that grow their professional standing (Filimonau et al.). The employee should plan for activities such as training and development, exposure to workshops, and coaching that ensure their skills are up to date. Other methods include reading books and research materials to be aware of new trends such as equipment and recipes in restaurants. Toast can develop a template from the human resources that guides an employee on the skills required to have in their field of expertise. These skills ought to be included in an employee database to monitor progress.

There are ways in which HMRC aids the management of part-time or temporary employees in restaurants. In the case of toast, employee data is linked to the service event with the payroll, and employee working hours are properly outlined (Toast Incorporation). Thus, the systems benefit both the employees and the employer if the employer’s stipulated working time in the contract is met. Moreover, the employee has an opportunity to work multiple jobs, which creates more income. For the temporary employee, the contract is well outlined in the system, thus making it easier to analyze performance from the date of entry to the termination of a contract.

In summary, HRMS are fundamental software’s that have revolutionized the faculty of restaurants human resource management. Unlike in the past, where manual data created the possibility of being lost without recovery. The seven functions of an HRMS aid the selection of which option a firm chooses. Toast HRMs majorly focus on six and which makes it a unique system. The HRMS also improves the performance of daily operations, thus improving revenue and monitoring temporal and part-time workers easier as key data is shown on a timely basis. Thus, HRMS is the vibrant future of restaurant resources; hence firms ought to consider incorporating them.

Works Cited

Filimonau, Viachaslau, et al. “Restaurant food waste and the determinants of its effective management in Bulgaria: An exploratory case study of restaurants in Plovdiv.” Tourism Management Perspectives 32 (2019): 100577.

Holliday, M. “Why You Need an HR Management System.” Oracle NetSuite, 10 Aug. 2020,

Toast Incorporation. “Toast Payroll and Team Management | Toast POS.” Toast | Restaurant Point of Sale & Management System, 2021,


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