Introduction
Recently, machine learning (ML) to improve business processes has become a medium with which decision-making and strategic planning can be actualized. The ML systems will have a lot of advantages based on effectiveness, accuracy, and prediction after being fully integrated into the respective sectors. For example, Lukyanenko et al. (2019) thoroughly explain how conceptual modelling could assist in machine learning and present synergies between them. This introduces an in-depth discussion of the home-buying process and the role set to benefit from the marriage between ML and conceptual modelling. This paper will define the business and technical requirements of this augmented home buying process, supplemented with the augmented home buying process, along with the conceptual modelling required and the machine learning techniques needed.
Business Requirements
The main business objective is to ensure that home buying is optimized to become more driven by data, takes less time, and remains friendly to customers. With this, our conceptual model will work as a business process to incorporate ML to help us achieve the following:
- Informs on the trends in the housing market and valuations so that a potential buyer or seller might make reasonable decisions based on the information at their disposal.
- Personalization of property recommendations based on buyer preferences and historical data.
- We are streamlining mortgage and financial approval processes using predictive analysis to assess credit risk.
- Suit tests for the property about zoning laws, property status, and other regulatory compliances should be automated (Lukyanenko et al., 2019).
Improvement of the home-buying process with ML would require joint participation involving several stakeholders, such as real estate agents, financial institutions, property inspectors, and regulatory bodies. Therefore, its contribution is crucial for defining the technical specifications and ensuring that the ML solutions developed are the ones needed to meet. From a legal point of view, this may also be mandatory within the buying home process.
Technical Requirements
The requirements technically developed and deployed are around an ML-driven system for home buying that has to be:
- Capable of processing and analyzing large datasets from multiple sources, including property listings, financial records, and regulatory databases.
- Equipped with robust predictive algorithms for price valuation and market trend analysis.
- Integrated with customer relationship management (CRM) systems to provide personalized property suggestions.
- Compliance with data security and privacy laws, protecting all sensitive customer and transactional data (Lukyanenko et al., 2019).
Diagrammatic Representation
A Business Process Model and Notation (BPMN) Diagram would be applied in the diagrammatic representation in case it comes to more business process details. The reason is that it graphically explains the details concerning the business process in a way that is universally understandable for all the stakeholders (Lukyanenko et al., 2019). The BPMN diagram will explain more about how the activities flow from the first customer inquiry to when the final purchase decision is made, including the decision points where ML insights would influence the process.
Furthermore, Entity-Relationship Diagrams (ERDs) would be used to model the database structure required to support the ML processes, depicting the relationships between entities such as buyers, properties, and transactions (Helskyaho et al., 2024). Other tools to collect and elaborate on requirements will include some methodologies to ensure detailed requirements are gathered from all the stakeholders. Different tools are used, like requirement management software (Jira, Confluence) and collaborative platforms.
This, therefore, supports the idea by Lukyanenko et al. (2019) that conceptual modelling does play a key role in making ML more usable in organizations. Their methodology would add value to the home buying process as it clearly defines the scope and objectives of ML implementation using conceptual models (Helskyaho et al., 2024). Conceptual modelling helps bridge raw data and actionable insights, ensuring technical feasibility and matching with the business goal or solution/product.
Conclusion
In conclusion, conceptual modelling is an integrated and structured way that allows the ML to enter the home buying process since it is a guideline for developing a system that meets business and technical requirements. Along with using BPMN and ERDs, other requirements-gathering tools ensure the process is well understood to churn out a more tailor-made solution with ML. From the views of Lukyanenko et al. (2019), such integrated ecosystems will reduce the hassle of purchasing a home and act as a best practice tool for optimizing business processes through ML.
References
Helskyaho, H., Ruotsalainen, L., & Männistö, T. (2024). Defining Data Model Quality Metrics for Data Vault 2.0 Model Evaluation. Inventions, 9(1), 21. https://doi.org/10.3390/inventions9010021
Lukyanenko, R., Castellanos, A., Parsons, J., Chiarini Tremblay, M., & Storey, V. C. (2019). Using Conceptual Modeling to Support Machine Learning. Lecture Notes in Business Information Processing, 170–181. https://doi.org/10.1007/978-3-030-21297-1_15