System-Wide Support for Person-Centered Care

Introduction 

Person-centered Care is an integrated healthcare service oriented towards a responsive approach where the services satisfy an individual patient’s healthcare goals, values, and preferences. In addition, the approach empowers not only patient communication but also the ability of an individual to receive Care. At the same time, the healthcare providers work in unity to meet the effective care plans together. Person-centered Care has a positive impact on healthcare delivery systems. It grants a more positive health outcome while initiating greater satisfaction with the Care provided (Taylor et al., 2022).

Furthermore, it enhances job satisfaction among the healthcare service providers, thereby increasing the quality and safety of the Care provided. Generally, it grants a better quality of life by enhancing efficiency within healthcare systems. This paper explores the organizational practices in improving patient-centered Care and a national patient safety goal that supports a patient-centered approach. It further outlines the strategies necessary for achieving such benchmarks.

External Benchmark

Improvement of the safety of using medication is a national patient safety goal. The issues addressed within this goal include labeling all patient medications, containers, and other solutions to avoid giving the wrong medication to a patient. It further recommends that healthcare givers record the correct information about patient medication while finding the medications a patient takes and comparing them to the current medicines (Taylor et al., 2022). It further recommends that the caregivers educate the patients on the recommended medication they need to take home while encouraging them always to bring an updated list of drugs whenever they visit the hospital. The national patient safety goal generally addresses the issue of patient medication safety. Patient medication safety is an issue of concern to the healthcare system because medication-related harm affects several patients and leads to other severe and life-threatening conditions (Agrawal & Bhatt, 2023). Furthermore, medication errors decrease patient satisfaction and a growing lack of trust in the healthcare system. The issue is, therefore, a threat to satisfaction in the healthcare service delivery and patient outcomes.

Implications for person-centred Care

The benchmark, improving medication safety, supports a person-centered treatment approach by creating a safe patient experience. It ensures the patient does not experience preventable harm, creating a wonderful experience as they understand their safety is a concern. Furthermore, it supports a patient-centered approach by ensuring that healthcare providers stay attentive to medical procedures and protocols, thereby preventing medical injuries (Agrawal & Bhat, 2023). The benchmark further increases the chances of patients being considered partners in making healthcare decisions where the healthcare providers allow the patients to guide safety initiatives through data access, where they provide information on the medications they have been taking before, enabling the care providers to ensure all Care provided is accurate. Empowering patients through education improves patient safety and indicates that they are a central aspect of service delivery; hence, they are partners in care delivery (Potter et al., 2020). The benchmark demands that healthcare givers put more effort into engaging patients in medication safety and viewing patient involvement as a technique towards improving safety. Generally, the patient-centered approach aspect is evident in this national patient safety goal since it involves the healthcare givers focusing on a patient by accessing the patient, agreeing on the medication goals, and identifying problematic medicines. Improving medication safety positively impacts patient experience by granting a positive health outcome.

Proposed strategy 

A strategy that supports improving the safety of medication use within the healthcare department will be ensuring patients continue with their drugs. That is, the healthcare givers should ensure that while admitting an individual, if appropriate, the medications they are subjected to are compatible with the patient’s current therapeutic regimen (Perry et al., 2024). Ensuring the compatibility of medications that the patient was using before and those they will continue with upon admission to the hospital will positively impact the workflow between and within the systems within the organizations since the nurses will have clear instructions from the physicians on the recommended medications to give to the patients hence elimination of medication errors (Perry et al., 2024). It will create a positive patient experience since it has a higher chance of promoting positive health outcomes. In addition, it involves the nurses monitoring and accessing how patients respond to medications upon admission, leading to positive experiences within the hospital setting since the patients will feel highly valued.

Conclusion 

The person-centered approach involves integrating the patient’s needs and preferences within the healthcare service delivery. The approach is essential in ensuring a positive healthcare outcome. Improving patient medication use safety is a national goal that reduces the burdens and implications of wrong medication. It further promotes a patient-centered approach by focusing on all elements of patient medication needs. Ensuring competency and compatibility of the continuous medication when a patient is admitted is a strategy to promote the national safety goal.

References

Agrawal, A., & Bhatt, J. (2023). Patient safety: A case-based innovative playbook for safer Care. Springer Nature.

Perry, A. G., Potter, P. A., Ostendorf, W. R., & Laplante, N. (2024). Clinical nursing skills and techniques – E-book: Clinical nursing skills and techniques – E-book. Elsevier Health Sciences.

Potter, P. A., Perry, A. G., Stockert, P. A., & Hall, A. (2020). Fundamentals of nursing – E-book: Fundamentals of nursing – E-book. Elsevier Health Sciences.

Taylor, C. R., Lynn, P., & Bartlett, J. (2022). Fundamentals of nursing: The art and science of person-centred Care. Lippincott Williams & Wilkins.