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Resolving an Ethical Dilemma in Social Work Practice

Scenario 4: Your colleague has been providing individual counseling to clients for the past three months. During this time, you have made small talk with the client’s parent while they wait; they have become familiar with your organization as their child participates in various group and individual programs. You have not personally provided social work services to the client. Still, you often compliment their parent’s appearance and attire and show interest in their personal life, asking about their family, friends, and individual plans. During a recent conversation, the parent asked if you would like to drink after work.

Possible Decision

The parent of the client, via their request for counseling services, illustrates the fundamental ethical issues of maintaining the professional boundary. While the initial inclination to offer direct assistance may be perceived as compassionate, principle II of the OCSWSSW Code of Ethics and Standards of Practice articulates the concerns about the integrity of the therapeutic relationship. Such a principle stresses that social workers have to acknowledge their limitations of knowledge and skill and practice within the bounds of their ability, thereby protecting clients as well (OCSWSSW, 2023). Counseling interventions directed towards the parent may be detrimental to the boundaries and, consequentially, the effectiveness and the ethical integrity of the therapeutic process.

On the other hand, recommending parents to other qualified professionals for counseling services is the ethically superior option. Such a decision fulfills Principle II, and it implies a promise to maintain the highest standard level of competency and integrity in social work practice. In addition to this, it preserves the Principle of Responsibility to Clients (Principle III), which requires service provision to be done with responsibility and tailored to the needs of the client. Through the acknowledgment of the importance of confining one’s practice to areas of expertise and referring clients to relevant resources when required, social workers maintain at the core of the discipline the ethical principles that first and foremost ensure the welfare and best interests of those in need.

For example, some people may wonder if their relationship with the social worker is affected by personal feelings instead of professional responsibilities. This could make the therapy less effective and affect the results of the social worker’s help. This means following a rule that says it’s essential not to have two different kinds of relationships with someone that could affect how you do your job. This rule is fundamental in this situation. By saying no to the invitation, the social worker shows that they are dedicated to following the rules about keeping a professional distance and being honest, which helps to keep people’s trust in social work.

Explanation

My decision is rooted in multiple principles from the OCSWSSW Code of Ethics and Standards of Practice:

Principle II: Competence and Integrity

Identifying my limits of knowledge and scope of practice and referring the parent to other professionals is what keeps the standards of competency and integrity in my practice.

Sub-principle 2.2.1 stresses the need to develop and uphold healthy, clear, and appropriate boundaries as an aspect of client protection service, which may get compromised with service provision to the parent.

Principle III: Responsibility to Clients

The referral of the parent to a different professional also ensures that services are provided responsibly, in addition to ensuring that the services are relevant to the client’s needs. (Sub-principles 3.1, 3.8, and 3.9.)

Principle VIII: Sexual Misconduct

The provision of counseling to the parent is not specifically related to sexual misconduct; however, it could easily become a boundary violation, leading to exploitation of the professional relationship for personal benefit, a breach of Principle VIII.

Final Decision

After the ethical examination of the principles and sub-principles presented in the OCSWSSW Code of Ethics and Standards Statement, the right course of action is to decline an invitation for a drink after work. It may be well-intended, but this act may pose an ethical dilemma and sacrifice the professional integrity of the social worker. Principle I underscores the need to uphold the distinctiveness of professional roles to be in the client’s best interests. For example, sub-principles like 1.7, which stresses the necessity to consider organizational mandates and functions, demonstrate the clashes of interest, which an auditor can experience if social events with clients are involved. By refusing the invitation, the social worker shows respect for the significance of this demarcation line and prevents a possible conflict associated with the mixing of professional and personal relations.

In addition to that, Principle II also highlights competence and integrity as some of the critical pillars of professional conduct. Sub-principles such as 2.1, which focuses on avoiding conflicts of interest, additionally backed the refusal of the invitation. There is a great likelihood that accepting the invite will present a conflict of interest or an integrity issue, including the appearance of partiality (Linton & Koonmen, 2020). By keeping the required professional distance and turning down the invitation, the social worker complies with ethical principles and ensures that their actions follow professionalism and integrity standards.

Principle III, like Principle I and Principle II, affirms the decision to decline to attend the event. Social service workers must provide the services to those requesting them responsibly and ethically, as established in Principle III. Subsidiary principles like 3.1, which focuses on providing complete and correct information to clients, and 3.4, which deals with non-discrimination on diverse bases, add weight to refusing the invitation. Accepting the invitation may jeopardize the social worker’s capacity to adhere to these responsibilities as it could create a perception of favoritism towards the client and their family. Explanation: This needs to be corrected. The author failed to recognize the contradictory nature of the invitational bias. Please consider the following tip: The author added ‘potentially’ as they understood that the bias could create problems. This point

All in all, refusing the invitation for a drink after work illustrates the social worker’s determination to maintain the ethical code and high standards regarding the duty of care and reliability of the client and their family. The refusal of any gift that compromises principles or sub-principles of the OCSWSSW Code of Ethics reflects a careful balancing of interests between clients, social interactions, and personal relationships, the main priority being the client’s best interest.

Conclusion

Although the invitation may be interpreted as a friendly deed, the social workers’ ethical obligations must not be cast aside in favor of friendly gestures, as this will jeopardize the profession’s integrity and reliability by violating professional boundaries. The final course of action is to decline the invitation; it agrees with the OCSWSSW Code of Ethics and Standards of Practice. By rejecting the invitation, the social worker is determined to keep precise boundaries in professional relationships. Thus, the client’s welfare is proper to the fore in all cases. In addition, it recognizes the codes of conduct that are competence and integrity and stipulates that accepting the invitation could affect the objectivity and professionalism of the social worker.

References

Linton, M., & Koonmen, J. (2020). Self-care is an ethical obligation for nurses. Nursing ethics27(8), 1694-1702.

OCSWSSW (2023). Code of Ethics and Standards of Practice Handbook. Third Edition – 2023

 

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