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Zoho Essays

Salesforce As Competitor for Zoho

Introduction This paper aims to thoroughly examine Salesforce, a leading cloud-based customer relationship management (CRM) software supplier, and its competitive environment. This analysis will explore Salesforce’s business model, external environment, internal resources, capabilities, strategies, and performance and recommend future orientations. The report’s introduction includes a brief history and overview of Salesforce’s products and business approach. ... Read More
Pages: 17       Words: 4478

IT Service Solutions

Introduction The management of Lakewood IT consulted analysts on the feasibility of adding an IT service department as one of their product offerings. From their consultation, they requested a SWOT analysis. A SWOT analysis showed that this was a feasible project. In making their decision, management requested information on IT service implementation options. Specifically, management ... Read More
Pages: 7       Words: 1679
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