Executive Summary
This research analyzed the effects of the connection between communication and personality. In several studies, researchers found that individuals with certain psychological characteristics had higher happiness levels with their preferred communication channels, smartphone utilization, dispute resolution, company allegiance, and engagement ideas. Those who score higher on the personality traits of extroversion, agreeableness, and conscientiousness also report greater satisfaction with their phone use and overall contact. Brand trust facilitates the connection between brand identification and brand allegiance, and agreeableness and conscientiousness raise dispute-resolution abilities. Personality theorists who focus on interactions also argue that words affect who we are.
Implications for conversation techniques, psychological development, and future studies are drawn from the study’s results. Understanding the significance of interaction ideas in psychology can help people develop greater self-awareness and more effective social skills while enhancing their communication abilities by better grasping the interplay between psychology and speaking. It can strengthen relationships by understanding the connection between speech and disposition. More study is needed to determine the impact of culture and gender on interpersonal skills and the effects of other psychological characteristics on communication and behavior.
In conclusion, the profound consequences of the link between speaking and character cannot be overstated. Personal and professional encounters can benefit from a deeper understanding of the connection between speech and personality. Research is needed into the function of other personality characteristics, the ripple effects of communication and personality on other facets of life, and the influences of culture and gender on these processes.
Introduction
Our communication skills and unique personalities shape everyday interactions with others and our environment. Communication is the two-way flow of information and ideas between people, while personality describes the distinctive traits that set us apart. Insights into the relationship between speech and character can improve interpersonal skills, health, and social progress.
Numerous studies have examined various facets of the correlation between speech and character, producing a rich and varied body of writing. Personality characteristics like agreeableness and extroversion have been studied for their potential involvement in influencing conversation patterns (Smith et al., 2018). Personality characteristics have also been related to smartphone use, “Individual personality scores…can predict actual behavior, manifested as mobile app usage frequencies” (Stachl et al., 2017).
Personality also plays a part in settlement of conflicts. “Personality traits govern individuals’ communication styles…which are critical components of effective communication and conflict resolution” (Taggart et al., 2019). Furthermore, Villagra et al. (2021) investigate the intermediary function of brand confidence in the relationship between brand identity and brand allegiance.
Carson (2019) elaborated on the importance of considering one’s own and other people’s interactions through the lens of interaction ideas of personality. A large and varied body of work studies the connection between speech and identity. Reading about communication and psychology studies can help us better understand our communication tendencies, fine-tune our word choice, and build stronger bonds with others. This study’s overarching goal is to summarize previous research on the link between communication and personality while discussing its ramifications and highlighting the need for more study in this area.
Literature Review
Overview of Communication and Personality
To communicate, two or more people must share knowledge and thoughts. Both vocal and unconscious cues, including body language, motions, and facial expressions, are used in this complicated and multidimensional occurrence (Carson, 2019). Healthy relationships and productive teams require effective communication to form and remain in place (Smith et al., 2018).
Communication route happiness is crucial in assessing how effective communication is (Smith et al., 2018). How pleased people are with their communication experience can be influenced by several elements, including the ability to communicate with others in real time, the value of an input, and the simplicity of the communication route. Utilizing a smartphone to interact with others is another crucial aspect of communication because it offers people a handy and approachable means of doing so (Stachl et al., 2017).
The traits that define our personalities are what put us apart from one another. The occurrence is intricate and multidimensional, encompassing intrapersonal and interpersonal elements (Carson, 2019). Extraversion, agreeableness, and neuroticism are personality characteristics that can affect a person’s capacity to engage with others, which can affect conversation (Smith et al., 2018).
Certain personality characteristics can forecast how frequently people use their smartphones, which means personality traits can impact smartphone utilization (Stachl et al., 2017). Personality characteristics in courting partners can also influence the connection between resolving disputes and enjoying one another. (Taggart et al., 2019). Finally, personality characteristics can influence brand allegiance because confidence can buffer the connection between a brand’s personality and its commitment to its customers (Villagra et al., 2021).
The relationship between communication and personality
- Communication channel satisfaction and personality
According to research on the connection between personality and communication channel happiness, people’s satisfaction levels with their communication experiences can be influenced by their personalities. Smith et al. (2018) examined the connection between personality characteristics like extraversion and agreeableness and communication route happiness. They discovered that while agreeableness was inversely correlated with communication route happiness, extraversion was favorably correlated.
These results indicate that more pleasant people may be less pleased with their conversation experience, whereas extroverted people are more apt to be. This suggests that various personality types may have varying degrees of happiness based on the communication channel used and that certain personality characteristics can affect communication channel pleasure.
According to Smith et al. (2018) research, knowing how communication channel happiness and personality are related can help people better understand their communication tastes and patterns and enhance their communication abilities. More extroverted people, for instance, might favor communication methods that enable them to engage with others in real time. In contrast, more amenable people might favor methods that enable them to receive input quickly. People can improve their communication skills and create healthy connections by recognizing the link between disposition and communication route happiness.
- Smartphone usage and personality
According to research, certain behavioral traits can predict smartphone usage. First, Stachl et al. (2017) examined how extraversion, neuroticism, and conscientiousness predict smartphone use. Smartphone use was favorably correlated with extraversion and conscientiousness but inversely with neuroticism. These results suggest that extroverted and careful people use their cell phones more often than anxious people. This implies that personality traits can affect smartphone usage and that various personality types may use cell phones for different reasons.
Stachl et al. (2017) found that knowing the connection between smartphone usage and disposition can help people handle and use their devices more productively. For instance, extroverts can use their cell phones to stay in touch with friends and family, while careful people can use them to stay ordered and efficient. People can better manage their gadgets and time by knowing how disposition affects smartphone usage.
In addition, Taggart et al. (2019) examined smartphone use and dating behavioral traits. Smartphone use was adversely linked with relationship happiness, but agreeableness and neuroticism mitigated this association. Smartphone users with high agreeableness and low neuroticism are less apt to have relationship issues. Lastly, Smartphone use may cause relationship issues for anxious, low-agreeable people. This emphasizes the relevance of smartphone usage and demeanor in human interactions.
Lastly, Villagra et al. (2021) examined brand identity, faith, and loyalty in smartphone usage. Brand identity directly affects brand loyalty, mediated by brand faith. Thus, smartphone users who thought their brand had a good demeanor were more loyal to it. These results imply that smartphone brand identity can affect how people use their devices and that brand faith is vital. Smartphone firms can improve their marketing and gadget design by grasping the connection between brand identity, trust, and loyalty.
- Conflict resolution and personality
According to research, conflict settlement and relationship happiness in dating pairs may be moderated by behavioral traits. Taggart et al. (2019) examined how extraversion, agreeableness, and neuroticism mitigate the impacts of productive and detrimental dispute-resolution methods on relationship happiness. Extraversion and agreeableness increased relationship happiness, while neuroticism decreased it.
These results suggest that extroverted and pleasant people may have higher relationship happiness when using productive conflict resolution methods than anxious people. This implies that personality traits can affect dispute settlement strategies and that various personality types may react differently to different strategies.
Taggart et al. (2019) found that knowing conflict resolution and disposition can help people handle conflict and build healthy relationships. For instance, extroverts may benefit from active hearing and agreement, while pleasant people may benefit from empathy and comprehension. Understanding dispute settlement and disposition can improve communication and self-awareness.
Other studies have examined dispute settlement and behavior outside Taggart et al. (2019). Carvalho et al. (2018) examined how extraversion, agreeableness, and neuroticism affected intimate partnership dispute settlement. They found that pleasant people used collegial conflict resolution, while anxious people used competing and combative styles. Schröder-Abé et al. (2018) examined how neuroticism and agreeableness affected close friendship tolerance. Neuroticism made acceptance harder, while agreeableness made it easier.
These results imply that personality traits affect how people handle relationship disputes and the efficacy of various conflict resolution methods. For instance, pleasant people may benefit from collegial strategies like agreement and problem-solving, while anxious people may benefit from conflict-management strategies.
- Brand personality and brand loyalty
According to research on the connection between brand identity and brand allegiance, brand confidence may mitigate that connection. Villagra et al. (2021) focused on the significance of brand confidence in their investigation into the connection between brand identity and brand allegiance. They discovered that brand confidence was an intermediary between brand identity and brand allegiance, favorably influencing both variables. These results suggest that brand allegiance and brand identity strongly correlate with brand confidence. They contend that people who believe in a brand are more likely to be devoted to it and that brand confidence can be affected by the demeanor of the brand.
According to research by Villagra et al. (2021), companies can better comprehend their consumers and develop more successful marketing strategies by knowing the connection between brand identity and brand devotion. Organizations can, for instance, use brand personality to build a powerful and favorable image, boosting brand confidence and devotion. Organizations can improve the results of their marketing campaigns by comprehending the connection between brand identity and brand devotion.
- Interaction concepts of personality
The research on personality-interaction ideas implies that personality traits can affect how people engage with themselves and others. Carson (2019) proposes that encounters with others and oneself form identity. “Personality is a dynamic process of interaction between self-concepts, social systems, and situational contexts,” he says (Carson, 2019, p. 7).
This implies that our behavioral traits and encounters mold each other. Extraverts may prefer socializing, while introverts may prefer solitude. Agreeable people interact more, while unpleasant people contend. Lastly, Carson (2019) found that knowing the connection between interaction ideas of personality can help people understand themselves and enhance their contact with others. Understanding personality interplay can improve self-awareness and social skills.
Methodology
This study used a secondary data analysis methodology to examine previous studies on the connection between speech and personality. This study aimed to investigate how psychology and dialogue affect our daily lives and determine the ramifications of the results.
A thorough review of the literature was done in order to address the research questions, with a focus on five distinct areas: personality and smartphone usage, personality and conflict resolution, personality and brand loyalty, personality, and brand personality, and interaction concepts of personality. In order to perform the literature review, the NAIT library and a number of internet sources, such as PsychInfo, EBSCOhost, and Google Scholar, were used.
The data was examined and combined after the literature study was finished. The data was classified, outlined, and arranged to respond to the study questions and come to useful findings. The data was also compared and contrasted to discover any themes or patterns in the results. The material was closely analyzed, and the data was verified for mistakes to ensure accurate results. Consulting specialists in the area, including academics and instructors, also confirmed the results. This study set out to address the research issues and determine the consequences of the results for communication and personality by thoroughly examining the literature and data analysis.
Results
Several significant findings regarding the connection between language and temperament were discovered during the literature study. First, it was discovered that one’s attitude significantly affects the pleasure one takes in one’s interactions with others. Individuals high in extraversion, agreeableness, and thinking are more satisfied with their ways of conversation than those low in these characteristics.
Second, the literature study discovered that smartphone users could be affected by an individual’s temperament. The frequency with which people who are more extroverted, anxious, and sensitive use their phones is correlated with the degree to which they exhibit these characteristics. Third, the research found that temperament can influence one’s capacity to settle disagreements. Better dispute mediation abilities are associated with greater amounts of agreeableness, conscientiousness, and mental stability. Finally, the study’s findings showed that a business’s attitude substantially affects customer devotion to its brands. Customers who view a business as friendly and trustworthy are likelier to stick with that business. According to research into interaction theories, personality characteristics can influence one’s success in conversation. People who are more extroverted and agreeable have an easier time connecting with others through conversation.
In sum, the literature study revealed the significant impact attitude has on people’s communication encounters, smartphone utilization, dispute resolution abilities, brand allegiance, and conversation efficacy. These results have applications beyond pure research, including improving communication tactics, dispute settlement methods, and advertising efforts.
Implications
- Implications for Communication Practices
The research’s findings have several consequences for communication strategies. First, people can improve their communication skills by learning how psychology and speech interact. For instance, people who score higher on extraversion, agreeableness, and conscientiousness are more likely to find their contact routes satisfying and to use their cell phones more frequently. As a result, people can use this information to grasp their conversation better and modify their strategy. Additionally, people who score higher on agreeableness, conscientiousness, and mental steadiness typically have superior conflict resolution skills. Therefore, awareness of how disposition affects dialogue can make people more adept at resolving conflicts.
Second, knowing how speech and disposition interact can help people build stronger interpersonal bonds. For instance, understanding the function of brand identity can encourage people to develop stronger brand loyalty. Individuals can learn to engage with others more effectively by grasping the importance of interaction ideas in psychology. People can therefore use this information to develop and sustain wholesome interactions.
- Implications for Personality Development
The results of this study also have ramifications for how people build their personalities. First, becoming more self-aware can be achieved by grasping the connection between speech and mentality. Individuals can recognize their communication patterns and modify their strategy by, for instance, comprehending the function of communication channel happiness and smartphone utilization in connection to personality. Individuals can recognize their strengths and flaws in these areas and modify their strategy by knowing the role of dispute resolution and brand allegiance connected to personality.
Second, knowing how communication and disposition are related can aid people in improving their conversation skills. Individuals can learn how to engage with others more effectively by, for instance, comprehending the importance of relationship ideas in psychology. People can therefore use this information to enhance their speaking abilities.
- Implications for Future Research
The research’s results also point to a number of potential topics for further study. For instance, further study might examine how other psychological characteristics, like receptivity, affect dialogue. Further study may also examine how personality and dialogue affect other facets of life, including scholastic achievement and work happiness. Finally, the additional study might examine how society and gender relate to behavior and dialogue. As a result, this research has identified several crucial topics for further study.
Impact of Technology on Communication and Personality
One of the last parts of this context that cannot be overlooked is the interaction between the vast developing technology in communication and personality. Technology has changed how humans connect. Texting, emails, blogs, and social media have altered how people connect. These tools have transformed how people connect and convey themselves.
Technology affects dialogue and behavior in many ways. First, texting, emails, blogs, and social media have altered how people interact. These tools make contact fast and effective. People can swiftly and easily convey their ideas and emotions, allowing them to express themselves more directly. Technology has also expanded people’s social networks. People can learn about others’ traits and compare their conversation styles by engaging with more people. This has helped people comprehend themselves and others, improving dialogue and interactions.
Technology also lets people learn from other nations. Connecting with people from various cultures helps people understand how other cultures view and show identity. This can help people understand how various cultures view and convey their demeanor and communication style, improving conversation and interactions with diverse people. Finally, digital networks let people convey themselves better. People can share content that expresses their traits and hobbies. This has allowed people to convey themselves and their identities better, improving dialogue and partnerships.
Conclusion
The study examined the complex connection between speech and psychology and its consequences. The literature study shows that communication route happiness, smartphone usage, dispute resolution, brand personality, and interaction notions of personality affect how we speak with ourselves and others.
This study affects dialogue, mental growth, and future research. Understanding the relationship between speech and psychology can improve self-awareness, conversation, and brand loyalty. Understanding the link between communication and psychology can help people define their communication style, modify their strategy, and improve relationships.
The study also identified several important research areas. For example, the role of other personality traits, how communication and personality affect other areas of life, and how society and gender affect communication and personality.
To conclude, speech and personality are closely linked, which has major consequences for our daily lives. Understanding the link between communication and psychology can help us become more self-aware and better speakers, which can improve our personal and work interactions.
References
Carson, R. C. (2019). Interaction concepts of personality. Routledge.
Smith, S. A., Patmos, A., & Pitts, M. J. (2018). Communication and teleworking: A study of communication channel satisfaction, personality, and job satisfaction for teleworking employees. Internatismithonal Journal of Business Communication, 55(1), 44–68.
Stachl, C., Hilbert, S., Au, J. Q., Buschek, D., De Luca, A., Bischl, B., … & Bühner, M. (2017). Personality traits predict smartphone usage. European Journal of Personality, 31(6), 701-722.
Taggart, T. C., Bannon, S. M., & Hammett, J. F. (2019). Personality traits moderate the association between conflict resolution and subsequent relationship satisfaction in dating couples. Personality and Individual Differences, 139, 281-289.
Villagra, N., Monfort, A., & Sanchez Herrera, J. (2021). The mediating role of brand trust in the relationship between brand personality and brand loyalty. Journal of Consumer Behaviour, 20(5), 1153-1163.
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