Introduction
Social Learning Theory and Observational Learning aim to explain how environmental factors shape an individual’s behavior patterns (Khechine et al., 2020). Pioneering theories established by luminaries such as Albert Bandura suggest that there exist three fundamental mechanisms for acquiring knowledge: direct reinforcement, either positive or negative, limitation of other’s belief systems, actions and attitudes which may exist around us; indirect impact arising out of being influenced by those circulating around us -Vicarious Reinforcement. (Khechine et al., 2020). This essay analyzes each component to understand its specific relation to Social Learning Theory and Observational Learning.
Summary
Working within a suitable environment – it is increasingly apparent that social learning theory can be used as an effective tool for anyone seeking to advance their abilities regarding interpersonal interactions (Gualtieri et al., .2020). Concerning myself – this translates into recognizing the value of exchanging precise messages with peers and leadership figures alike while taking note of verbal cues given back by those who receive them most frequently throughout interactions- essential traits which make up clear communication etiquette which many may often overlook times on instinct alone. Further still – observations made from imitating professionals who demonstrate good communication skills at work and studying behaviors present across groups with associated successes or failures, have allowed me to indirectly reinforce and solidify my communication skills(Gualtieri et al., .2020). These three elements of social learning theory culminate in significant – even drastic – personal and communicational growth.
Over time at work, I have understood how vital it is to employ social learning theory underpinning effective communication strategies fully (Philip et al., 2019). Essentially, handling the flow of information involves engaging clear and focused contextual messages that are easily consumable for colleagues and peers alike. This facilitates an open culture at work where suggestions are made confidently without hesitation or fear arising from misunderstanding one another’s points (Corbett & Spinello, 2020). One crucial lesson that emerged from conducting myself this way is ensuring this becomes a habit applied repeatedly across everyday circumstances-proving beneficial-the management continually reminds us through positive reception and corrective guidance on occasions where we could use recalibration. Empathy played an important role(Philip et al., 2019); Being observant about body language cues while making efforts helped replicate some leaders’ effective communication patterns, allowing me to enhance my interpersonal skills across the work teams. Encountering some inevitable communication challenges, even with significant efforts invested, has inevitably arisen; however, I have taken note of both positive and undesirable communication behaviors through colleagues from whom I could model effective communication.
Conclusion
My path towards becoming more proficient at communicating has been paved well with the tenets set forth by social learning theory -therein lies its usefulness for any communicator wanting improvement proficiency-wise, particularly so – like myself. By closely studying accomplished communicators’ thought-out mannerisms/behaviors, I have learned effective techniques to set positive communication paths during conversations. Empathy and body, language acuities role has also come to the forefront, teaching me the significance of better understanding peers’ and colleagues’ needs. Thus, I have created a more pleasant open work environment that motivates collaborative efforts among members. Furthermore, this journey has presented challenges in communication, giving birth to a further refinement of my skills. Social learning theory has undoubtedly been instrumental in my voyage thus far as a communicator and remains an asset for future journeys.
References
Khechine, H., Raymond, B., & Augier, M. (2020). Adopting a social learning system: Intrinsic value in the UTAUT model. British Journal of Educational Technology, 51(6), 2306-2325. https://bera-journals.onlinelibrary.wiley.com/doi/abs/10.1111/bjet.12905
Gualtieri, L., Palomba, I., Merati, F. A., Rauch, E., & Vidoni, R. (2020). Design of human-centered collaborative assembly workstations to improve operators’ physical ergonomics and production efficiency: A case study. Sustainability, 12(9), 3606. https://www.mdpi.com/704076
Philip, S., Woodward‐Kron, R., & Manias, E. (2019). Overseas qualified nurses’ communication with other nurses and health professionals: An observational study. Journal of Clinical Nursing, 28(19-20), pp. 3505–3521. https://onlinelibrary.wiley.com/doi/abs/10.1111/jocn.14942
Corbett, F., & Spinello, E. (2020). Connectivism and leadership: Harnessing a learning theory for the digital age to redefine leadership in the twenty-first century. Heliyon, 6(1), e03250. https://www.sciencedirect.com/science/article/pii/S2405844020300955
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