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Organizational Capabilities Essays

“Bridging Stakeholder Theory With User-Centered Design: A Case Study Analysis of Samsung Electronics”

Abstract This essay provides a framework for connecting stakeholder theory and user-centred design by analyzing the case of Samsung. The emergence of Industry 4.0 has demarcated the smartphone as the number one in the technology revolution, with Samsung assuming an important role in this area. From this perspective, the study analyzes the stakeholder engagement strategies ... Read More
Pages: 15       Words: 4004
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