Introduction:
The customer is a 16-year-old single mother with two children who are struggling financially and need help. This intervention and assessment plan seeks to spot potential sources of financial support for the client and her children to improve their economic and social well-being over the following four months, precisely by 8/1/23.
Objectives:
1st Objective: Throughout the following month (5/1/23), this intervention and assessment plan tries to recognize potential sources of financial aid for the client and her children.
To accomplish this project, I must explore local government aid programs that financially support low-income families and single mothers. Each program’s eligibility conditions and application method will be explained, and the client will be guided in completing the application process (Kittleson, 2023). I will assist the client in submitting at least two applications for financial aid during the next two months (by 7/1/23).
The number of identified possible sources: This might be assessed by tracking the number of recognized and deemed acceptable financial assistance programs or resources.
Sources of acknowledged quality: This is assessed by determining if the listed sources are appropriate to the customer’s situation and whether they are likely to provide genuine financial aid.
Client contentment: The customer’s remarks and level of gratification with the listed sources may also be considered an evaluation method. By 4/15/23, the non-profit organizations that give financial help to widows and low-income families will also be identified. The research will be undertaken on non-profit organizations providing financial assistance to single mothers and families in need. The client will then be guided to complete the application process.
- The number of applications filed: This might be tracked to ensure that progress is being made toward the target.
- Application quality: The applications’ quality may be reviewed to see if they are likely to be approved and whether they adequately represent the client’s requests and conditions.
- Client satisfaction: The client’s remarks and level of satisfaction with the assistance provided in completing the applications may also be considered (Eckert et al., 2022).
Check with schools and community organizations for grants and scholarships for children. (By 4/30/23).
To complete this project, the interventionist must contact schools and community organizations to seek potential grants or scholarships for the client’s children. The interventionist must identify the eligibility conditions and application method for each grant or scholarship and assist the client in completing the application.
- Amount of financial assistance obtained: This might be tracked to see how well the aim was reached.
- Type of financial support obtained: The type of financial assistance obtained (e.g., grants, loans, vouchers) may be evaluated to ensure that it meets the client’s needs and is appropriate for her circumstances.
- Client contentment: The client’s remarks and satisfaction with the obtained financial help should also be examined.
Plan of Evaluation:
The following methodologies or approaches will be used to measure progress toward these goals: Meet with the client regularly to discuss progress and get input on the acceptability and effectiveness of the identified financial assistance sources and submitted applications.
Document the number and quality of recognized financial assistance sources and the number and quality of applications filed. The amount and type of financial assistance obtained and the client’s level of satisfaction with the assistance provided are all evaluated. The intervention plan is reviewed regularly to ensure that it meets the client’s needs, progresses toward the goals, and is modified based on client input and assessment results.
The second goal of this intervention and assessment plan is to help the client collect and arrange the necessary paperwork and information to file a timely financial assistance application (by 6/1/23).
Collaborate with the customer to create a list of current expenses and bills. (by 5/1/23).In order to fulfill this task, the interventionist must create a comprehensive record of the client’s current expenditures and expenses in partnership with the client. The interventionist must help the client identify all sources of income and expenses, including rent, utilities, food, transportation, and childcare costs. This exercise will help consumers understand their financial situation and create a budget.
Help the client obtain income and expenditure documentation, such as tax returns and pay stubs. (By 5/15/23).To accomplish the assignment, you must work with the client to gather financial data, such as tax returns and pay stubs, demonstrating the customer’s income and expenditure. These documents will be needed for the client’s financial assistance applications.
Assist the client with creating a budget to manage their money better and identify places where they can cut costs before the deadline (5/1/23). Complete this task requires that I work with the client to create a budget that reflects the client’s income and expenditure. The client will be helped to find cost-cutting possibilities and provide suggestions for more cost-effective alternatives. This position will help clients improve their financial management skills and prepare them for long-term financial stability. Conduct an initial assessment to determine the client’s specific financial needs and eligibility for assistance.
List all the documents and information required for the application process. Help and guide the client in obtaining any missing data or documents. If required, provide further services and advice, such as financial counseling and legal assistance.
Evaluations:
Timeliness: Check whether the client has gathered and organized all necessary paperwork by 6/1/23.
Information integrity: Examine the client’s documents and information to ensure that all needed aspects have been included and correct.
Customer satisfaction: Examine the client’s level of satisfaction with the help provided in this area, primarily if they were suitably supported and empowered throughout the process.
To assess the success of the intervention plan, compare the findings to the initial assessment and identify any gaps or impediments that have arisen along the process. This information might be used to modify the intervention plan for future clients and improve the program’s overall effectiveness.
This intervention and assessment strategy helps clients file applications and check their progress by 7/1/23.
It comprises helping customers apply for all financial aid (by 6/1/23). Work with the customer to complete any financial aid applications. I will quickly supply the necessary information and finish applications as an interventionist.
Submit applications and other required paperwork on time and as required (by 6/15/23).To complete this duty, the interventionist must submit all applications and documents on time and according to the guidelines. I will monitor applicants’ progress and resolve any issues.
Confirm application receipt and status with agencies or organizations (by 6/30/23). The interventionist must call agencies or organizations to confirm receipt of the client’s applications and analyze their status. I will handle issues and update the client on the application status during follow-up.
Discuss the client’s financial requirements and possible sources. Help the customer apply for financial help. Lead the client’s follow-up by contacting authorities to check the application’s progress. To help the customer execute follow-up tasks, schedule regular meetings.
The number of applications received for evaluation: This evaluation tool will track the client’s applications for financial assistance to gauge progress toward the goal.
Follow-up activities have been completed: This evaluation tool will determine whether or not the customer has completed all needed activities for submitted applications, such as contacting the proper authorities to enquire about the status of the application. The evaluation will be completed by calling the client or asking for proof of the client’s involvement in follow-up activities. Using these two evaluation tools, we may monitor the client’s application submission process and follow up on their progress by the deadline. Furthermore, we can detect any impediments or issues the consumer may have and provide further assistance and resources.
Model Chosen.
General practitioners should use the Task-Centered Model based on client objectives and problems (Rosenberg-Kima et al., 2022). The Task-Centered Model is goal-oriented, time-limited, and focuses on identifying and tackling particular issues or tasks hindering the client’s progress. This approach helps people with real external concerns, such as financial issues, solve problems and find resources.
“Task-Centered Practice with Families and Couples” by Marlene G. Fine and Karen I. Berg supports the Task-Centered Model. The authors use the Task-Centered Model to deal with couples and families, establishing clear objectives and breaking down more considerable challenges into smaller, more manageable tasks. They emphasize the concept’s financial, communication, and parenting adaptability.
“A randomized controlled trial” of the effectiveness of a time-limited version of the task-centred method” by Mark J. Macgowan et al. supports the Task-Centered Model. A randomized controlled experiment tested a time-limited Task-Centered Model in routine drug addiction and mental health therapy. The Task-Centered Model reduced drug addiction and improved mental health more than the standard treatment.
Psychoeducation using the Task-Centered Model may include financial management, budgeting, and resource acquisition knowledge and resources. It may include giving customers printed or online financial literacy materials and solid money management advice. The practitioner may assist the client in obtaining scholarships or jobs to save or make money. Psychoeducation would complement the Task-Centered Model by giving clients the information and skills to solve their financial problems and reach their objectives.
Techniques Selected.
Motivational interviewing, goal-setting, and problem-solving were my interventions with my client. Motivational interviewing would assist my client in uncovering and overcoming their resistance to change (Scales et al., 2023). As a general practitioner, I recognize that my client may feel conflicted about the adjustments. Motivational interviewing will help me talk to my client about changing in a non-judgmental way. Meditative listening and open-ended questioning assist clients in finding their reason for the change and overcoming any obstacles. This method would assist my client in setting SMART objectives. SMART objectives can keep my customer engaged as they reach financial security. The action plan includes objectives like finding financial aid, gathering paperwork, and applying. To measure progress, tasks must have defined targets and deadlines. I will customize a strategy for my customer.
Problem-solving: This technique helps my client identify and overcome transformation roadblocks. My customer may need more anticipated charges and application process issues. I will help the customer break down these issues. We will generate various options, analyze their pros and cons, and pick the best one. Problem-solving will give my consumer confidence in overcoming challenges. I may utilize motivational interviewing to question my client about how essential it is to collect the documents and information to apply for financial help. I would listen to her answer and then offer open-ended questions to assist her in grasping why this aim is essential. I would then help her make a SMART goal to arrange her paperwork by a specific date. I would use problem-solving to assist her in finding bottlenecks and solutions. These methods will inspire my customer to succeed.
Evaluation.
To evaluate the effectiveness of the intervention plan, I will use a combination of self-report, observation, and objective measures (Anderson et al., 2023). The following outcomes will be utilized to determine if the client has met their objectives: This will be calculated by keeping track of the client’s income, expenses, and debt over time. I will use financial papers, receipts, and invoices to document the client’s financial situation before and after the intervention.
Customer satisfaction: After the intervention, I will request a client satisfaction survey (Wulandari, 2022). This questionnaire will ask the client to rate their happiness with the services they received, their progress toward their goals, and their overall perceptions of the intervention.
I will track the completion of activities stated in the action plan to see whether the client is progressing toward their goals. This will be performed by documenting the completion of each work in the client’s file and comparing it to the projected completion date.
To collect evaluative data, I will meet with the client weekly to discuss their progress toward their goals and any roadblocks they may face. During our sessions, I will also look for signs of progress or resistance to change in the client’s behavior. In addition, I will regularly review the client’s financial statements, receipts, and bills to track their financial health over time.
I will then evaluate the client’s progress using predefined scales and metrics. For example, I use the Personal Assessment of Intimacy in Relationships (PAIR) scale to assess the level of intimacy in a client’s relationships, which their financial insecurity might impact. I may also use the Center for Epidemiologic Studies Depression Scale (CES-D) to assess the client’s depression, which may be impacted by financial stress.
The assessment process will be ongoing throughout the intervention, with periodic check-ins and evaluations to ensure the client is progressing toward their goals.
Conclusion.
We designed an intervention and evaluation plan for a 16-year-old single mother with two children who are having financial challenges in this research. The plan’s primary goal is to discover potential sources of financial help for the client and her children and assist her in compiling and arranging the information needed to apply for such assistance.
The Crisis Intervention Model was adopted as a practice framework to achieve these aims, and we discussed how psychoeducation would be utilized to enhance crisis intervention work with the client. Furthermore, three ways to assist the client in their planned transformation process are suggested: motivational interviewing, goal-setting, and problem-solving.
We will collect monthly assessment data to evaluate the effectiveness of the intervention plan using a combination of self-report measures and objective verification of activity performance. The potential impact of the program on the client, as well as the challenges and opportunities associated with its execution and evaluation, were also discussed. This intervention and evaluation plan can significantly improve the client’s financial situation and well-being. However, it is recognized that implementing and reviewing the plan may provide challenges. It will be a work in progress.
References
Rosenberg-Kima, R. B., Merrill, M. D., Baylor, A. L., & Johnson, T. E. (2022). Explicit instruction in the context of whole-tasks: the effectiveness of the task-centred instructional strategy in computer science education. Educational technology research and development, 70(5), 1627–1655.
Scales, D., Gorman, J. M., DiCaprio, P., Hurth, L., Radhakrishnan, M., Windham, S., … & Starks, T. J. (2023). Community-oriented Motivational Interviewing (MI): A novel framework extending MI to address COVID-19 vaccine misinformation in online social media platforms. Computers in Human Behavior, 141, 107609.
Anderson, M., Molloy, A., Maynou, L., Kyriopoulos, I., McGuire, A., & Mossialos, E. (2023). Evaluation of the NHS England evidence-based interventions program: a difference-in-difference analysis. BMJ Quality & Safety, 32(2), 90-99.
Eckert, C., Neunsinger, C., & Osterrieder, K. (2022). Managing customer satisfaction: digital applications for insurance companies. The Geneva Papers on Risk and Insurance-Issues and Practice, 47(3), 569-602.
Wulandari, D. (2022). Customer Satisfaction as a Priority in Excellent Banking Services. KINERJA: Jurnal Manajemen Organisasi dan Industri, 1(1), 27-34.
Kittleson, M. (2023). Tests and Interventions. In Mastering the Art of Patient Care (pp. 55-69). Cham: Springer International Publishing.
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