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Customer Service Experience Essays

Research Proposal Identifying How To Improve the Customer Service Experience at Comcast Corporation

Introduction Telecommunications giant Comcast is routinely criticized for poor customer support. To increase customer satisfaction and service, Comcast must prioritize specific strategies. Comprehensive staff training gives them the tools to resolve customer issues quickly. A more user-friendly online platform will enable users to find information and address fundamental problems efficiently. The key is actively listening ... Read More
Pages: 11       Words: 2813
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