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Customer Service Training Essays

Comprehensive Customer Service Training Program

Executive summary In connection with the necessities arising from the healthcare industry’s progressive evolution and the critical mission of providing topnotch service to patients, Training World, Inc. supplies a distinctive plan for an All-inclusive Customer Service Training Program designed to complement the best-trained employees of Central Dallas Medical Center (CDMC). This three-day training initiative aims ... Read More
Pages: 10       Words: 2741

Research Proposal Identifying How To Improve the Customer Service Experience at Comcast Corporation

Introduction Telecommunications giant Comcast is routinely criticized for poor customer support. To increase customer satisfaction and service, Comcast must prioritize specific strategies. Comprehensive staff training gives them the tools to resolve customer issues quickly. A more user-friendly online platform will enable users to find information and address fundamental problems efficiently. The key is actively listening ... Read More
Pages: 11       Words: 2813
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