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Covetella’s Business Case Study

Entrepreneurship resources of Covetella

One of the resources that made Covetella grow was the availability of financial resources. Carol Chen’s business blossomed due to the finances she pooled from family and personal investment. She indicates that she needed to move the business from her living room into an office. Carol pooled $100,000 from family and private investment. The money lasted for a year, and it was meant to rent space and buy dresses for the enterprise, both significant expenditures in Singapore (Jeremy, 2018). The first office cost was 3,000 dollars per month, and it was 1200 Sq. After using her expenses to hire the office, she did not have much money left to hire workers, which she desperately needed. She hired interns and low-cost workers.

Carol Chen saw that she was required to understand the locations where she could make her business effective and the many methods in which she might position her company in the worldwide marketplace. The prevalence of an entrepreneurial mindset in Singapore enabled her company to grow and improve significantly. In the current situation, it must also be emphasized that Carol was able to build her firm with the support of the mentality among Singaporean housewives to get experience rather than earn a vast wage income (Jeremy, 2018). Carol Chen recognized that she could expand her enterprise into Southeast Asia by utilizing Singapore as a getaway. In the current market situation, it can be asserted that there are different possibilities for growing the company into the international market. However, entrepreneurial resources must be recognized and acted upon to create a significant profit in the early days of its emergence into the market. Singapore’s government put a large sum of money in new and emerging enterprises to stimulate entrepreneurship and innovation.

With the assistance of the government, the company was able to assure that it would not have any difficulties in terms of business capital. The company was competent at exploiting the entrepreneurship tools that were accessible, and it was mainly because of this that it was able to become a global brand. In the modern context, it can also be claimed that Singapore is the ideal area for new enterprises to start because there is a ready supply of skilled workers and government backing (Jeremy, 2018). The company’s recruitment was typically implemented with a love for the profession. It was not solely premised on the observation that the business was likely to pay large salaries to its employees. Carol Chen has determined that by putting her vision of being one of the biggest companies in the worldwide situation into action, she will be able to pique the interest of the laborers who the business will recruit from Singapore. The business also realized when it needed to expand its facility to handle more solutions from its target clients.

Covetella’s main value propositions and the importance of these features and benefits to its consumers

  • The availability of formal clothes in Singapore retail outlets
  • Anastacia Vanderfilt maintains showroom prowess.
  • Maintaining individual relationships with vendors
  • Service with a white glove

It was easy for the corporation to guarantee that it could accomplish the company’s expectations with the support of a large formal wear assortment. The company’s retail outlets in Singapore will include a variety of formal dresses, making it easier for the business to reach many clients. The brand has also discovered that buyers are eager to try on their ceremonial gowns before purchasing them due to size concerns. Consumers love retail locations to online stores when purchasing formal clothing. Anastacia Vanderlift kept the company’s new showroom in Singapore up to date (Jeremy, 2018). She had extensive knowledge in the hospitality business, and hiring her was advantageous for the company since it ensured that the exhibition was created in a way that would draw the attention of customers who would be visiting the stores. Clients look forward to visiting stores that appear to be of the highest quality and design, demonstrating that the organization can offer customers high-grade gowns.

Maintaining a personal interaction with customers is a crucial factor that will benefit the business in the long run. It should also be noted that by establishing excellent client relationships, it becomes simpler to comprehend their viewpoints, produce items that meet their demands, and maintain a competitive edge in the market. To guarantee that it can retain a solid relationship with clients, the company gives customized items to them. One of the significant innovations implemented by the company was the white-glove service, which ensured that proper after-sales assistance was delivered to clients while also allowing the company to save money on the exchange process (Jeremy, 2018). The main reason for this adjustment in the system was that customers wanted to rent the many dresses that were offered at the store. Still, they were unhappy with the logistics shipping and laundering of the garments back in the exhibition options. To combat this issue and ensure that clients have the best possible experience, the company devised a strategy that allowed it to acquire dresses and consign them to another person to be displayed in the showroom.

Three profit-related main characteristics

In Southeast Asia, there isn’t a single major company that deals with designer clothing

The company was able to take advantage of the fact that there were core companies in Southeast Asia capable of delivering architect and formal dresses. The fact that the organization allows consumers to try the goods ensured its solid position in the market.

Covetella received a 60/40 revenue split

For some outfits in which the firm was accountable for supplying all services to the dress owners, including delivery and cleaning, the owner was liable for contributing half of the cost to the organization after the incidents and cleaning fees were removed.

The owner of the dress receiving a 70/30 income split

The corporation used this element for some clothes where the proprietors of the dresses assumed full responsibility for all chores, including analytical duties, storage, cleaning, and delivery.

Three cost-related characteristics

Dress alterations in the store are inexpensive

The company recognized that if it accumulates the chance to provide better after-sales service to customers, it will be able to offer an excellent after-sales experience to clients. Therefore, it took advantage of the opportunity to provide consumers with the ability to trade items associated with retail stores more easily (Jeremy, 2018). The company employed this technique to ensure that it gathered many consumers, allowing it to gain a more considerable portion of the market at first.

Taking advantage of low-cost labor and intern

The corporation took advantage of this chance to reduce the number of cists linked with the company (Jeremy, 2018). It might also be claimed that the corporation was hoping to locate an opportunity through which it would be feasible to assemble laborers in Singapore who would be prepared to work with the company at cheaper costs, assuring that the company would make more money.

Lim used herself as a model for the product shoot

The company saved a significant amount of money thanks to this method, which increased overall profitability and sales.

Osterwalder’s Business paradigm Canvas illustrates the critical characteristics captured in Covetella’s business

The Business Strategy Canvas is a strategy formulation gadget that helps companies design, describe, and study their business paradigms. The technique is depicted as a visual diagram with multiple characteristics that define a company’s perceived value, architecture, market, and resources (Jeremy, 2018). The perspective assists the organization in aligning its activities by showing potential trade-offs. The OBMC diagram below depicts the interrelationship of the many aspects of Covetella’s business model.

The company’s value is established through the personalized items offered to customers. The quality of products is also excellent, which has helped the company attract many customers. In the current market situation, it is necessary to say that buyers desire to purchase apparel at the best possible price and of higher quality. In this regard, it must be stated that the company has been able to design products following the need and fill the gap in the Southeast Asian market by implementing the provision of an opportunity to customers through which they can comprehend the customers’ expectations and the market’s need (Jeremy, 2018). The company’s value proposition highlights its primary positive features and how they have assisted the company in satisfying clients’ expectations in Singapore.

Covetella’s business solutions for growth

Covetta’s needs to utilize a customer loyalty strategy. Loyalty programs are an excellent method to boost sales. Getting new clients can cost 2 to 3 times as much as selling to current clients. Other sources place this number anywhere between four and ten times higher. Regardless of how businesses slice it, attracting new clients is costly. Creating a loyalty program assists in retaining clients. It may also assist in attracting new customers. Eventually, it will pay off if there is a visible incentive to invest more revenue. Building a compelling loyalty scheme and making it available to current consumers soar. The business should also develop a tactical partnership. Strategic alliances with the appropriate businesses can make all the difference in the world. It may enable Covetella to reach a large number of customers immediately. It may be easier than it sounds to identify those partnerships. However, the business should watch for businesses that compliment it.

References

Jeremy, B. (2018)Business Models and Fashion Models: Covetella Plans for Growth. https://assets.kpmg/content/dam/kpmg/id/pdf/2017/01/id-retail-payments-in- indonesia.pdf

 

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