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CCP Essays

Case Study: Tylenol Crisis

In 1982, Johnson & Johnson’s Tylenol capsules in various pharmacies around Chicago were tampered with and laced with cyanide poison. Consequently, seven people died due to poisoning after taking the drugs. This incident became a crisis for the company, working hard to save its reputation. However, the company recovered from the crisis and reintroduced the ... Read More
Pages: 5       Words: 1203
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