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Analysis Action Plan or SWOT Analysis

A SWOT Analysis is a well-known qualitative analysis method for assessing the external business environment. A SWOT Analysis helps managers identify opportunities, obtain useful insights about the external environment, and formulate appropriate strategies for dealing with these contingencies. In addition, it is a great way to help the management team to evaluate the resources they have to achieve a specific goal. In this case, students use SWOT Analysis to evaluate the effects of patient appointments on a hospital in a particular period. By organizing and evaluating SWOT, they can give my manager some actions that they can follow when they face problems during the next budget period.

The Health Belief Model is a model that observes why some people take action to prevent illness or change their behaviors, but not others. It suggests that perceived susceptibility, perceived severity, perceived benefits, and perceived barriers are the factors to consider when deciding whether or not to take action. Because of this model, health education can be tailored better because the target audience can be evaluated by these four important factors.

Health Care triangle to evaluate the effects of patient’s appointment

One of the most impactful results of patient appointment no-shows is that it can cause a significant rise in health care costs. Patients who are unsure if they will attend an appointment without notice may be more likely to cancel or flake out on their doctor’s appointments, and leave doctors and other providers scrambling to reschedule the patients’ appointments and avoid delivering unnecessary care (Jiskani & Lu et al., 2020). The risk for these providers is higher when these appointments take place during prolonged hours i.e., after normal working hours, on weekdays, before holidays, or major events such as snow days or vacations – any time that would otherwise not offer enough staff members to cover a such number of loads. This issue has a negative impact on the quality of health care delivered to patients who have a later time slot for their appointment or for which they do not have any alternative plans. This is because the relevant provider cannot provide attention to this patient and so, they tend to cause more harm, enraging the patient and causing them to report medical professional misconduct to the government. Furthermore, even if a health care provider can satisfy all these challenges by having sufficient staff members working during prolonged hours during weekdays and on weekends, there are still other factors that can result in a substantial rise in healthcare costs, such as having numerous patients waiting within a single waiting room or a group of minor ailments that require minor attention from doctors (Shahba & Ghodusi et al., 2017).

The effect on the accessibility of patients is that it can prevent patients from receiving adequate attention and healthcare products and services they need, which can result in direct harm to their health. Many patients are affected by the issue of time shortage in the healthcare system. When patients are not able to find an appointment on time, they can become bothered by their inability to get proper care for their medical conditions. This is because, after numerous attempts, they will eventually give up and go home without receiving any treatment at all or may receive inadequate attention to their health needs. When healthcare providers are left with few options other than sending these patients home without any treatment, this can lead to negative consequences.

The impact on the efficiency of the healthcare system is that it hinders the delivery of effective patient care. Consistently canceling or rescheduling appointments can cause interruption of a patient’s important moments in life i.e. birth, marriage, and funeral (Terry, 2017). The lack of critical care and attention may be the cause of loss of life or severe emotional and physical damage. Another serious implication is that it can lower the quality of healthcare delivery in general. For example, say a patient scheduled for an appointment that is 45 minutes away from his home is delayed by an hour. He will have to travel at least 1 hour more before being able to attend his scheduled appointment. This means he will have less time to complete all the tasks he had planned to accomplish during his visit including buying groceries, picking up prescriptions for himself or his kids, or paying bills.

Health Belief Model (HBM)

Using the Health Belief Model (HBM) is a theory psychologists use to look at how people make decisions about their health. It begins with an individual considering their perceptions related to the potential benefits and disadvantages of these choices. After this, they weigh their beliefs against how easy or difficult they find it will be to perform this choice.

The HBM is used to understand how the health care system works. It provides a foundation for examining the factors affecting people’s health care choices, e.g., whenever individuals make decisions about their healthcare utilization patterns. One unique aspect of the HBM is that it can be used to analyze patient behaviors within both formal and informal settings. Studies have shown that patients often consider alternative treatments in addition to primary care physicians. For example, they may receive treatment from chiropractors or massage therapists, especially when they are under financial stress or have received little or no primary care (Nobiling & Maykrantz, 2017).

In addition to the direct costs of going to a doctor for treatment, there are often other indirect costs that may lead patients away from primary care providers. For example, a patient who visits a doctor for a routine check-up may also obtain medication for a specific illness. In addition, the doctor may order tests or procedures to help determine the exact cause of an illness or disease. If these tests or procedures are not performed, then there is a possibility that they will not lead to a diagnosis, and treatments would be delayed. With regard to prescriptions, even if the drugs will potentially be reimbursed by third-party insurance, they still have out-of-pocket costs that need to be paid. One of the most important aspects of HBM is how it can help identify potential solutions in health care. For example, HBM can be used to help identify how patients make decisions about seeing a specialist or primary care physician, which can then be used to find ways to encourage more use of primary care physicians (Livi & Baroni, 2017).


A SWOT analysis helps businesses to evaluate themselves and to identify the competitive advantages they may have over their competitors. It also helps them to be aware of their weaknesses, or what are called “threats.” A SWOT analysis should also identify the opportunities that may be available in the future so that they can act accordingly. The process of developing a complete SWOT analysis includes both internal and external factors – for example, it’s not enough to only assess the strengths of your company; you must also look into how consumers view your company.


Jiskani, I. M., Shah, S. A. A., Qingxiang, C., Zhou, W., & Lu, X. (2020). A multi-criteria based SWOT analysis of sustainable planning for mining and mineral industry in Pakistan. Arabian Journal of Geosciences, 13(21), 1-16.

Shahba, S., Arjmandi, R., Monavari, M., & Ghodusi, J. (2017). Application of multi-attribute decision-making methods in SWOT analysis of mine waste management (case study: Sirjan’s Golgohar iron mine, Iran). Resources Policy, 51, 67-76.

Terry, N. P. (2017). Appification, AI, and healthcare’s new iron triangle. J. Health Care L. & Pol’y, 20, 117.

Nobiling, B. D., & Maykrantz, S. A. (2017). Exploring perceptions about and behaviors related to mental illness and mental health service utilization among college students using the health belief model (HBM). American journal of health education, 48(5), 306-319.

Livi, S., Zeri, F., & Baroni, R. (2017). Health beliefs affect the correct replacement of daily disposable contact lenses: predicting compliance with the Health Belief Model and the Theory of Planned Behaviour. Contact Lens and Anterior Eye, 40(1), 25-32.


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