Introduction
The food sector is impacted by numerous ethical concerns. Both macro- and micro-ethical concepts are covered by ethical concerns. While macro ethical concerns pertain to the business’s political and social stances, micro moral concerns are things like organizational standards (Carroll & Buchholtz, 2015). There are official ethical guidelines in the industry, but they are more usually observed at the corporate level. These guidelines apply to situations for elevated executives, such as Christmas present, ethical lapses, and securities fraud. Although there isn’t a written code of behavior for those working at the service level, there are some broad guidelines. It is challenging for management to sway all important stakeholders because of these factors, which have a tendency to affect all stakeholders. Establish a culture in your restaurant that will help you control behaviors and accomplish the objectives outlined in your company’s mission statement. Selecting the appropriate purchase is related to the restaurant’s obligation to buy high-quality goods that it intends to use. In addition to other goods, Kanata Kitchen guarantees its customers that they are purchasing high-quality products and offers high-quality food and services.
Values:
The daily operations at Kanata Kitchen reflect commitment to looking out for the interests of clients, shareholders, suppliers, and Team Members. To ensure Kanata Kitchen conduct business in an honest and moral manner each and every day. To enhance the quality of life of the staff, the community, and the surroundings while offering the guests exceptional, high-quality food and a unique tasting menu.
The business maxim that “the customer is always right” is one that Kanata Kitchen upholds. The staff at Kanata Kitchen is expected to be dedicated to their jobs, serve the needs of their clients, and represent the business well. In addition, Kanata Kitchen believes it’s critical to express gratitude to the community members that assist Kanata Kitchen and reciprocate their generosity.
Mission: To sell top-notch food and drink items fit for top-notch establishments, and consistently offer customers’ impeccable service, attentive, friendly service, competitive pricing, and engagement.
Chapter 8: Managerial & Organizational Ethics
Kanata Kitchen’s Standards And guidelines on Management Policy establishes norms and requirements for proper management behavior and disciplinary procedures for those who serve as managers or who oversee other staff members. At Kanata Kitchen leaders must defend the cultural norms and guiding principles of Kanata in both words and deeds. Managers have a responsibility to uphold these values and ideas, whether they are working or not. The management team is the first point of contact for team members with complaints, so they need to be ready to listen, plan, and respond. In addition to their regular oversight of subordinates’ adherence to the Code of Conduct, members of the management team also have a duty to make sure that anybody they come into contact with is aware of the policies and procedures and that they are being followed (Carroll & Buchholtz, 2015). It is against Company policy for officers, directors, and supervisory staff to maintain investments or other direct or indirect financial interests in the operations of the Company’s suppliers or customers, or in any entity for which financing facilities exist or may exist.
Chapter 10: Ethical Issues in the Global Arena
Kanata Kitchen’s employees must deal with ethical issues every day, such as those involving food quality, service initiatives, and responsible alcohol service (Carroll & Buchholtz, 2015). The right management of food is one of the ethical difficulties that periodically surface in restaurants. Kanata Kitchen has a responsibility to look after its customers. Food waste costs can result in monetary issues. One of the major challenges of current time is addressing the multiple effects of malnutrition, overweight, obesity, and micronutrient deficiencies while ensuring adequate and healthy nutrition for all in a sustainable and environmentally safe manner. Contrary to the objectives of nutrition for well-being and development, the Food Security Directive seeks to ensure that the world produces and consumes sufficient calories in large enough quantities to prevent hunger and ensure survival.
The legal permission for major ethical transgressions in the food industry has been realized by businesses that provide food. As a result, many people in Canada are beginning to take action to tackle the country’s rising health crisis. A vow to sell only healthy items and never use dangerous components should be a part of your code of ethics. For instance, fast food establishments of the 20th century gave little to no consideration to unhealthy fats and additives, which led to generations of customers becoming addicted and occasionally even dying at the expense of their health (Carroll & Buchholtz, 2015). On the other hand, modern fast food restaurants offer the same selection of cuisine but with fresh, nutritious ingredients and little to no added fat or sugar. Customers at restaurants put their lives at danger, yet most people are unaware of this. Economically advantageous as it may be, improper handling, labeling, or selling of food can result in food poisoning, cross-contamination, or allergic reactions that can cause severe illness or worsen existing conditions. Food facilities must place a high priority on food safety in their code of conduct and always put it ahead of business considerations (Carroll & Buchholtz, 2015). This includes going above and beyond what is required by law to adopt the highest product quality standards.
Chapter 13 – Consumer Stakeholders: Information Issues
Customers are entitled to expect that the meals they purchase and consume will be safe and of a high caliber. They are entitled to voice their opinions about the procedures, standards, and activities that the food industry, government, and other stakeholders employ to certify that the food distribution complies with these standards. The katana kitchen is primarily accountable for allocating the financial and managerial resources necessary for putting in place the appropriate controls in free-market societies because it constantly monitors the manufacture and processing of foods, from raw ingredients to finished product, each and every day (Carroll & Buchholtz, 2015). This is relevant despite the fact that governments, customers, and other groups are important in guaranteeing the quality of food products.
When undertaking any activity, Kanata Kitchen demands the high standards of ethics. Every part of a customer’s business, including relationships, procedures, procurement, and operations, must always be ethical. Costumers are not allowed to use bribery, theft, extortion, or corruption to gain an unfair or improper benefit. Customer shall abide by all applicable laws and rules against corruption in the nations in which it conducts business, including the Foreign Corrupt Practices Act and any relevant international anti-corruption treaties. As part of the dedications to customers’ well-being, Kanata Kitchen places a high priority on offering engaging service. Every chance Kanata Kitchen get, it try to work with clients who share its dedication to ensuring food safety both locally and globally. Customers are strongly urged to show their great dedication to maintaining and regaining health by making sure they eat a balanced diet.
In accordance with Code and all of its standards, Kanata Kitchen holds each customer responsible to getting proper services. A management system that allows compliance with this Code and all relevant legislation must be implemented or maintained by the customer (Carroll & Buchholtz, 2015). Any deficiencies or violations found via an internal or external audit, assessment, inspection, inquiry, or review must be promptly corrected, and the customer is responsible for maintaining and implementing the necessary procedures.
Chapter 14 – Consumer Stakeholders: Product and Service Issues
Customers can count on Kanata Kitchen to fulfill the dietary benefits and nutritional value promised on every package’s labeling and marketing. In accordance with these requirements, team members are expected to assume appropriate accountability at each stage of the procedure to guarantee that the kitchen at Kanata places a high focus on food safety. Government rules and Food Safety and Quality Assurance policies and procedures must be followed by team members (Carroll & Buchholtz, 2015). Management or the Kanata Kitchen Helpline should be notified of any suspected or actual violations of these rules or standards. The regulations governing the safety and caliber of food are intricate and subject to frequent change. To guarantee complete compliance, team members are urged to ask their FSQA representative for advice. Any real or suspected violations of any laws, rules, or policies pertaining to food safety, whether unintentional or intentional, must be reported right once to the FSQA Department or the Kanata Kitchen Helpline
The food specialists at Kanata Kitchen have extensive knowledge of the primary sources of food production, including agriculture, livestock, and seafood, as well as food distribution and consumer boundaries. Food specialists are knowledgeable with the fundamentals of food processing and food preservation. Additionally, Kanata Kitchen has extensive training in subjects that are relevant to food, such as quality assurance and law, food chemistry and analysis, food safety and microbiology, physical properties and food transport, and food safety and microbiology (Carroll & Buchholtz, 2015). They are aware of how processing affects food integrity as well as the risks involved in unit operations for food storage. In regard to the sustainability of food production and food security, the effects of food preparation on the environment and larger society.
Chapter 15: a) Sustainability
Kanata Kitchen is among some of the preferred food court in the country producers and distributors of foods including beef, swine, as well as chicken. The company is growing, and so are obligations. Kanata Kitchen is aware that the things it does and the choices it makes have an effect on the food sector. Kanata Kitchen is aware that the communities around the world face particular issues with the economy, ecology, and society and joblessness, a shortage of resources, and extreme hunger and poverty. Kanata Kitchen guiding principles are in line with how management understand and handle these problems. Kanata Kitchen considers social advancement, environmental excellence, and economic expansion to be key components of Kanata Kitchen success (Carroll & Buchholtz, 2015). Kanata Kitchen will keep trying to act in a way that benefits people, the environment, and the bottom line. Sustainability has an impact on every part of the organization. Since responsibility and accountability are essential components of all business activities and procedures, Kanata Kitchen defines sustainability in this way. Kanata Kitchen basic principles and commitment to sustainability include alleviating hunger, ensuring the safety of food, safeguarding the environment and resources, maintaining animal welfare, engaging in ethical business operations, and maximizing return on investment (Carroll & Buchholtz, 2015). In addition to achieving financial success, Kanata Kitchen is dedicated to developing the most outstanding food company in the world, as well as conducting business in a way that protects the environment and benefits those in need.
Chapter 15: b) The Natural Environment
Kanata Kitchen is dedicated to resource conservation in order to preserve the world’s access to unpolluted terrain, freshwater, and environment. Members of the team are expected working in an environmentally friendly manner, which includes limiting water consumption, maintaining good housekeeping, and making sure garbage is stored and disposed of properly. To comply with or beyond environmental rules and regulations, staff members are accountable for running all operations in a sustainable way. The Environmental Protection Agency is the federal agency in charge of regulating environmental compliance (Carroll & Buchholtz, 2015). Environmental compliance is controlled by numerous laws, guidelines, norms, and policies at the national and state levels. Team members are urged to consult and they are unsure about somethings, they should ask the Environment Protection Director or the industry’s Environmental Safeguarding Resource Center for advice. Any actual or suspected, unintentional or intentional violation of these rules, Administration, the Department of environment Health safety Resource Centre, or the Kanata Kitchen Helpline should be contacted with any violations of laws, guidelines, or rules.
Chapter 17 – a) Employee Stakeholders Issues
It is the duty of every Kanata Kitchen’s employee to conduct themselves in a way that supports the principles, ethics, purpose, and goals of the organization. Each staff is accountable for carrying out duties, abiding by the rules that govern the industry, and acting in accordance with the principles and standards outlined in this Code. Employees ought to respect their coworkers, managers, and customers. It is the duty of each employee to contribute to the development of a non-hostile atmosphere. To protect both their own and other people’s health, employees must always assure safety. Integrity, excellence, and innovation have to be displayed by employees in their operations. Staffs must accept responsible for their activities and promote confidence amongst colleagues and customers. Kanata Kitchen seeks to improve the communities it serves while respecting and valuing the diversity of others. Everyone at Kanata Kitchen is expected to treat everyone equally, including clients, vendors, rival businesses, and coworkers (Carroll & Buchholtz, 2015). It is forbidden for employees to manipulate, conceal, misuse confidential information, falsify important facts, or engage in other unfair commercial practices. Employees are not permitted to reveal Kanata Kitchen’s trade secrets, confidential information, or proprietary information to anybody unless specifically where the proprietor has authorized it or when doing so is legally required. Any private information that, if made public, could help one of the rivals or hurt Kanata Kitchen or its clients is considered confidential information.
Kanata Kitchen is dedicated to creating a setting where Staff Members can collaborate in a secure and effective work environment. The Team Member Bill of Rights, which Kanata Kitchen has implemented, outlines the obligations and rights of every Team Member (Carroll & Buchholtz, 2015). These rights include the right to protection worksite, the equal opportunity and reprisal, detailed information, payment for work accomplished, sufficient infrastructure, and training.
Chapter 17 – b) Workplace Issues
Kanata Kitchen is dedicated to providing a work without torture and legally compliant workplace. Any kind of unlawful harassment or discrimination, including those motivated by race, gender, age, religion, gender identity, race, or national origin, is prohibited as per the harassment and discrimination policy (Carroll & Buchholtz, 2015). Sexual activity is not permitted. Any form of verbal, written, visual, or physical harassment or discrimination is expressly forbidden. In both behavior and relationships with others within and outside of the job, must use excellent judgment. Clients, dealers, agents, and patrons are all subject to this requirement. The “Core Principle” is something Kanata Kitchen use to foster a collaborative and respectful workplace. Any instances of actual or perceived harassment, discrimination, or harassment must be reported right away to the staff member’s manager, the regional HR official, or Employment Compliance. Kanata Kitchen is dedicated to investigating every complaint and, where appropriate, taking swift corrective action.
One of guiding principles in Kanata Kitchen is to provide a safe working environment. The management of Kanata Kitchen is devoted to maintaining a workplace that is free from physical harm and the possibility of physical harm. All staff member, visitors, vendors, and business associates are expected to treat one another with respect and dignity at Kanata Kitchen. This includes using insensitive words, body language, making violent threats, or actually using physical force. Workplace violence includes not only actual physical use of force but also verbal or written statements that are untrue, malicious, or unsupported about others. Workplace violence is never tolerated and is strictly hindered. Infringement of this guideline could lead to penalties, potentially dismissal.
Chapter 18: Privacy Safety and Health
The culture at Kanata Kitchen values its team members’ health and safety. Kanata Kitchen view sickness and injuries at work as unacceptable, and it prioritize enhancing health and safety performance. Kanata Kitchen have created and put in place a program to reduce frequency. Every worker is required to abide by all relevant laws, norms, and guidelines. There could be additional laws, standards, and guidelines that staff must follow that are not included in this Code. Some of the more statutory provisions, rules, and guidelines that are pertinent to the company include competition policy and trade registration laws, licensing regulations, worker protections, product protection laws, as well as advertising rules. Employees are prohibited from making obscenities, using offensive language, or acting aggressively through any other manner (Carroll & Buchholtz, 2015). Attempts to intimidate or threaten others, threatening gestures, brandishing weapons, stalking, or any other hostile, aggressive behavior are all considered threats for the purposes of this policy. It entails damaging, violent, or disruptive behavior Control or intimidation as a goal. The kitchen area of Kanata is a no-gun zone. On the grounds of Kanata Kitchen, it is not permitted to use or be under the influence of alcohol or illicit substances.
Conclusion
According to Kanata Kitchen, every team member plays their duty with integrity, it is able to establish the norm for behavior in the food sector. The company’s operations are governed by this code of conduct. For as long as you are a member of the Team, all of the terms of this Code of Conduct are enforceable, subject to relevant law. In addition, whether a person leaves Kanata Kitchen’s employment voluntarily or involuntarily, the requirements of this code of conduct that safeguard the business’ proprietary and confidential information continue to be applicable.
Reference
Carroll, A. B., & Buchholtz, A. K. (2015). Business & Society: Ethics, Sustainability, and stakeholder Management, 9. Cengage Learning, USA.
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