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Developing Global Managers

Introduction

Global management inevitably relates to leadership concepts and executive motivation. Diverse cultural backgrounds need recognition and understanding in this area in particular. AlMazrouei & Zacca (2015), Hoffman et al. (2014), and Jönsson et al . Carefully explore the complex issues of global management research; these are also discussed here in some detail. But, each looks at a certain aspect of the difficulties in global management because cultures have their own norms and expectations.

Cultural Awareness and Global Management

AlMazrouei & Zacca’s (2015) study also underlines the need for cultural awareness in team leadership, especially as an expatriate living or working in the UAE. The example this research cites shows how significant it is to be able to appreciate cultural differences and readjust one’s style. Not all leadership competencies that are effective in a person’s own country can necessarily transfer onto foreign soil. As an example, a leadership style that stresses individual accomplishment and directness often amounts to how one would work in the West but could jar with many Asian cultures that are collectivist-based or consensus-built. Furthermore, the study reveals that effective communication is an important aspect of good leadership–especially in today’s multicultural society. A lack of understanding about culture stands in the way. Even good language skills don’t make up for ignorance. Those who can communicate effectively across cultural divides will be the ones most successful in creating an environment that is welcoming and productive.

Managerial skills and cross-cultural effectiveness

Cross-cultural managerial skills and effectiveness is an in-depth analysis by Hoffman et al. (2014). Their research, which integrates data from managers in five countries, shows that there are some managerial skills shared by all cultures. But the effect of these skills on employee attitudes and behavior depends very much upon culture). In terms of practical results, for instance, the study showed that interactive skills (such as cooperation and the ability to put yourself in other people’s shoes) have a larger impact than initiating skills (aka planning or organizing). This finding indicates that in some societies that emphasize collectivism rather than individualism, for instance, skills contributing to teamwork and interpersonal harmony are of greater value than ones focusing on work orientation or task control.

Nationality and Leadership Construction in an International Perspective

Jönsson et al. (2014) explore how leadership and employees are formed against a nation-style model, especially the Swedish identity of IKEA. Their research suggests that nationality plays a great role in the construction of leadership within an organization. This becomes hierarchical thinking within the same institution and polarized views based on ethnic or cultural backgrounds. National identity, touched upon in the study of Swedishness at IKEA, is a particularly interesting example. Cited as an IKEA ideal, it is a style of Swedish management that puts emphasis on finding consensus and cooperation. In this way, the preference can easily lead to a situation where non-Swedes feel discriminated against and undervalued.

Leadership Styles: Differences Between Cultures and Their Adaptability Problems

One of the biggest problems for global managers is differences in cultural backgrounds. What works in one cultural exercise is not necessarily substitutable elsewhere. To give a practical example, the directive style of leadership that is so common in many Western cultures may immediately seem forceful to those who prefer indirect communication and group harmony. Global managers must, therefore, learn to read cultural cues and change their management styles on the fly. This adaptability doesn’t just mean avoiding cultural gaffes; it means valuing people and ways of working. To build trust, leaders who are open and flexible will be more receptive to different cultures, which fosters greater involvement and productivity in their teams.

How to produce effective global managers

In order to create effective global managers, it is necessary to give them the tools and experience they need to deal with cultural differences. In this regard, training in cultural intelligence (i.e., awareness, knowledge, and skills for understanding and responding to differences among cultures) is especially important. Such technical training can help managers understand their own cultural biases and teach them how to behave in different cultures. Cross-cultural communication skills are also essential for a global manager. This goes beyond language skills; it also means grasping the art of non-verbal communication and knowing cultural etiquette and customs. Managers who can build good relationships across cultures are likely to have teams that work together and communicate better.

Case Studies and Real-World Examples

Global managers ‘lives are marked by disasters and triumphs. Each, on closer examination, has lessons for the victors as well as those who fall by the wayside. Take Indra Nooyi, the former head of PepsiCo, for example. Through her years with PepsiCo, one can see the power of cultural adaptability and effective communicators working in a world oriented toward diversity. The one made in India, Indra Nooyi, worked at PepsiCo. She realized that cultural differences would be of vital importance to the company’s overseas development. Steered by her, PepsiCo not only engineered its products to meet the needs of international markets on a global scale but also built an atmosphere at work that encouraged all sorts and kinds from different backgrounds inside PepsiCo. This is how they became masters of the international markets, with products shaped to suit local tastes.

This is a treasure trove of knowledge, successes, and failures in managing across borders. An example is PepsiCo CEO Indra Nooyi. In contrast, the bloomers of a large American fast-food chain in India serve as a warning that culture will kill international business. They have several lessons to teach parts of the same moral for would-be managers- about cultural intelligence in global business strategy and how necessary it is to respect differences born out of such diversity if an organization itself is going to remain healthy.

Conclusion

In conclusion, being a good global manager means having the awareness that there are large cultural differences and how to style your management accordingly. AlMazrouei & Zacca, Hoffman et al., and Jönsson et al. are all studies that can help us to idea what the different complexes involved in global management may be like, as well as how understanding cultural differences affects one’s leadership approach. Global managers, in fact, must have excellent communication skills and cultural intelligence, coupled with a willingness to learn throughout their lives, if they hope to be successful amidst the competition of today’s international business world.

References

AlMazrouei, H., & Zacca, R. (2015). Expatriate leadership competencies and performance: a qualitative study. International Journal of Organizational Analysis23(3), 404-424.

  1. Hoffman, R., M. Shipper, F., A. Davy, J., & M. Rotondo, D. (2014). A cross-cultural study of managerial skills and effectiveness: New insights or back to basics?. International Journal of Organizational Analysis22(3), 372-398.

Jönsson, S., Muhonen, T., Scholten, C., & S. Wigerfelt, A. (2014). Illusive inclusion–construction of leaders and employees based on nationality. Cross Cultural Management21(2), 245-260.

 

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