Problem Identification
The identified problem is the inefficiency and outdated nature of the current information technology infrastructure within the organization. This obsolete system results in frequent disruptions, slow processing times, and an overall negative impact on organizational productivity.The organizational effects are so much, with an afterthought of downtime, of course, that the deadlines are not achieved, and an employee becomes demotivated (Abdul-Aziz, 2012). Moreover, the old-fashioned system is a constraint to the organization’s ability to develop with the times, including technology, which causes the firm to be sluggish, and the market cannot stand against it. Finding a remedy helps make the operations’ partners more proficient and competitive in the industry (Al-Zahrani, 2006).
The current energy technology infrastructure system has broad cascading impacts on the organization. Much distress appears due to high generated system downtimes, which affect missed project deadlines and make employees’ morale lose ground. Moreover, this outdated technology can put security at risk because it can have security holes instead of last patches and features, making the organization’s system vulnerable to possible cybersecurity problems. Solving this issue is about more than just improving the current operations. Instead, it is envisioned to build a cyber-secure and stable system environment (Christanto, 2023).
SDLC Analysis – Planning and Requirements Gathering
The organization aims to achieve a modern, robust information technology infrastructure that aligns with industry standards. Solving the identified issue will improve operational efficiency, reduce downtime, and enhance data security.One of the steps to gain the information involves talking through thorough interviews directly with end-users, IT personnel, and the heads of informational companies. Moreover, regular monitoring and quantification of the service system results alongside the feedback gathered from the users will be done to pull out individual discomforts and what needs improvements.
The strategy’s main aim is to transform digitally with global trends and do it according to industry best practices. The organization will realize its competitiveness increase, innovation promotion, and effortless digital interactions for its internal users and external partners as it resolves the critical issues it has identified (Zhang, 2004). The planning stage is about a detailed study of the organizational objectives for the long run, ensuring the proposed solution is closely aligned with the essential mission and vision. The requirement-gathering process unfolds much faster than just the design of the technical specifications; it also considers user needs, marketing needs, regulatory compliance, and scalability considerations (Christanto, 2023).
SDLC Analysis – Analyzing System Needs
A Data Flow Diagram (DFD) is created to illustrate the current system, highlighting the flow of data and identifying bottlenecks and inefficiencies. Through the implementation of the new system, the DFD can be enhanced by incorporating advanced technologies, optimizing data pathways, and introducing features that address the identified issues (Hermanto, 2023).The Data Flow Diagram (DFD) is another step of this representation, which illustrates the organization’s current system. This component illustrates the influence of information on different device operations, which allows you to grasp how a machine performs. A new system will be implemented; this will allow the capability of the DFD to be enhanced through the addition of parallel computing and storage optimization, incorporating advanced analytics functions (Abdul-Aziz, 2012). The transformation is aimed not only at resolving current issues but also at future-proofing the system and, therefore, at ensuring system redundancy and providing the necessary features to embrace organizational needs and technological innovations.
SDLC Analysis – System Design
The proposed new system involves a modernized infrastructure with improved scalability, flexibility, and user-friendliness. Human-Computer Interaction (HCI) aspects are prioritized, ensuring the system is intuitive and easy to navigate (Zhang, 2004).With this design in mind, we aim to enhance the overall experience of the user, hence the efficiency, too. We are placing people at the center of our urbanized system by designing the system to be future-oriented rather than present challenges. It is designed to create an environment involving synergy, innovation, and the ability to adjust together (Christanto, 2023). From the vastly intricate and elegantly designed Human-Computer Interaction (HCI) layers, the ease of use and operability of the procedure is ensured during the initiation, thus reducing the learning curve for the employees and increasing the overall usability. The new process flow has improved, there are fewer manual actions, and intelligent automation will be a tool the new system applies to increase efficiency and effectiveness in information handling (Abdul-Aziz, 2012).
System Testing
The system will undergo rigorous testing before implementation. This includes functional testing to ensure all features work as intended, performance testing to evaluate system responsiveness, and security testing to safeguard against potential vulnerabilities.All testing will be performed using standards provided by the industry, and the function and reliability of the newly built system will be the criterion set to realize its integrity.
The testing phase is a critical element of the process by which we can ensure that the newly designed system is dependable and meets the requirements. Functional testing covers the ability of each role to perform exactly as planned by testing one function against a previously determined specification (Goertzel, 2008). Performance testing is a type of functionality verification where the system’s capacity and reactivity are examined under different working conditions. Thus, the system should always succeed during peak moments. Security testing comprises penetration testing and vulnerability scans to pinpoint and redress vulnerabilities in a system’s security infrastructure. Determination and adherence to testing techniques and criteria in the highest sense would ensure that the system delivered would meet the organization’s requirements and the expected level.
System Implementation
To ensure a smooth transition, a user training plan is outlined. This plan includes training sessions, user manuals, and online resources to equip users with the necessary skills to navigate and utilize the new system effectively. The transition plan involves phased implementation, minimizing disruptions and allowing users to adapt gradually (Al-Zahrani, 2006).
The user training plan employs diverse formats, including workshop sessions, online tutorials, and extensive user instruction manuals. Understanding that a phased implementation cannot be done without disrupting the majority of operations, the transition design is planned to be done in a way that lets the users gradually adjust to the new system (Hermanto, 2023). Strategy for communication is primarily aimed at keeping other stakeholders informed about the deployment. It will also provide a platform that will be used to address any concerns that might arise from these changes. This strategic approach to execution is designed to avoid any negative implications and make a smooth and well-organized change for everyone.
Maintenance
The new system will be maintained through regular updates, monitoring, and support post-implementation. Strategies for ongoing support include a dedicated IT helpdesk, periodic training sessions for new features, and a proactive approach to troubleshooting to address issues promptly.Changes will be made during these periods to incorporate and address emerging technologies and issues to ensure the project’s effectiveness within the available resources (Goertzel, 2008).
Maintenance of the system during the stage between the launch and long-term adaptation is also critical for the system’s sustainability. Regular updates showcasing the latest technologies, patches, and security measures will be integral. Establishing a helpdesk could help users stay informed and troubleshoot their problems quickly in a preferred language. Through regular training sessions, users tune in to the frequent changes in the system and enhance the approach to obtain the maximum out of the system (Al-Zahrani, 2006). As proactive monitoring is put in place, latent problems would be recognized before they become critical, hence playing a pivotal role in the effective operation of the enhanced information technology infrastructure.
Reference
Abdul-Aziz, A., Koronios, A., Gao, J., & Suhaizan Sulong, M. (2012). A methodology for developing web-based information systems: web development team perspective.https://citeseerx.ist.psu.edu/document?repid=rep1&type=pdf&doi=0a8ed1a97
Al-Zahrani, S. (2006). An information management system model for the industrial incidents in Saudi Arabia: a conceptual framework based on SDLC methodology. Journal of computer science, 2(5), 447-454.https://pdfs.semanticscholar.org/bd94/dc0416cbe952b0de67e8766cb71f19a8cfaf.pdf
Christanto, H. J., & Singgalen, Y. A. (2023). Analysis and Design of Student Guidance Information System through Software Development Life Cycle (SDLC) and Waterfall Model. Journal of Information Systems and Informatics, 5(1), 259-270.http://fc0.co/all.net/books/standards/NIST-CSRC/csrc.nist.gov/publications/ -64.pdf
Goertzel, K. M., & Winograd, T. (2008). We are enhancing the development life cycle to produce secure software. The US. Department of Defense, pp. i-iv.https://www.academia.edu/download/30862251/200809-Goertzel.pdf
Hermanto, A., & Firmansyah, M. S. (2023). Development of Multi Standard Information Technology Governance Audit Tool with SDLC Approach. Journal of Computer Networks, Architecture and High Performance Computing, 5(2), 378-389.https://jurnal.itscience.org/index.php/CNAPC/article/download/2368/1893
Zhang, P., Carey, J., Te’eni, D., & Tremaine, M. (2004). Integrating human-computer interaction development into SDLC: A methodology. AMCIS 2004 Proceedings, p. 574.https://citeseerx.ist.psu.edu/document?repid=rep1&type=pdf&doi=e7e2819aadd6b32419b00106b945eab7cce2c284
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